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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4790 reviews)
Edward P
January 19, 2025
1 out of 5
What goes on at this clown show??? I ordered a Samsung tablet for pickup. Got an email an hour later indicating that the order was canceled due to a "problem" with my credit card. What problem?, I wanted to know. The card is valid & info such as address/phone #'s is all up-to-date. I got on their chat line...would have accomplished as much chatting with someone in Beijing. How's that for outstanding brilliance?...There's a problem with the credit card but they don't know what it is. DUH! Incidentally, I received an email from the credit card issuer that indicated the charge did go through with no problem but was canceled. Know what they call garbage like this?...STUPIDITY/INCOMPETENCE.
Response from Best Buy
January 19, 2025
Hello there, Edward!
Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64706125 in your message. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy.
Kind Regards,
^Ryan
Ellen B
January 17, 2025
5 out of 5
Very good experience, will go back to purchase item.
DJ D
January 17, 2025
3 out of 5
Long lines little help
Response from Best Buy
January 17, 2025
Hi,
Thank you for reaching out regarding your concerns with the long lines and lack of support. I can understand that the store being busy can be inconvenient. We do offer options to skip the line like order pickup, delivery, or shipping. If you would like support or to reach out about your concerns to have them further notated, please reach out to any of our Social Media Profiles below with Review 64699159 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Susan M
January 17, 2025
1 out of 5
The worst best buy ever!!! I wish i could give zero stars. They have the worst customer service than another other store. Horrible !!!!!!
Response from Best Buy
January 17, 2025
Hi there, Susan,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting friendly support when visiting your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64698815” when reaching out on social media.
Regards,
^Ravi