Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4869 reviews)
Judy L
July 13, 2025
4 out of 5
The representative was very pleasant.
Marcia P
July 11, 2025
1 out of 5
Worse experience
Response from Best Buy
July 11, 2025
Hello. Marcia,
Thank you for reaching out to share your concerns with the experience you have had with Best Buy. I would be glad to look into your concerns with your experience. Please reach out to us on any of our Social Media Profiles below with Review 14304 for support.
Facebook (https://bby.me/8g5dof), Twitter/X (https://bby.me/9s6ov8), or Instagram (https://bby.me/pwggxx)
Thanks,
^ Tommy
Trell H
July 10, 2025
1 out of 5
Terrible customer service. This location doesn't pickup the phone for online support horrible service.
Response from Best Buy
July 11, 2025
Hello, thank you for reaching out to us on Google. I also like to keep a close eye on my orders once they are placed. Can you reach out to us on one of the following platforms with the information below? Please begin your message with "This is in regard to my Google Review #13827".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^ Josh
Facebook (https://bby.me/v7u1j8)
Twitter/X (https://bby.me/y25opm)
Instagram (https://bby.me/yylf4a)
eliasali 1
July 10, 2025
3 out of 5
Good
Response from Best Buy
July 11, 2025
Hello, Elisasali123,
Thanks for your review! We love to hear that you had a good experience. If you need assistance, please feel free to reach out to us on social media with a private message. Please include your name, phone number, and email. Kindly mention Google Review 13755 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan