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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4949 reviews)
Kerene E
December 13, 2025
5 out of 5
i love how organized this store is. I got my first credit card as a student years ago and I have purchased most of my digital tools from here using my card. The staff is usually attentive to customers as they walk in and offer help if they see anyone looking for items. I highly recommend this store as they have a wide range of inventory.
Noah L
December 13, 2025
5 out of 5
Young Spanish lady with the glasses hooked me up never got her name won’t forget her
Maria S
December 13, 2025
1 out of 5
Terrible service! horrible! We just bought a TV they canceled or order we wait for a week and when they came the delivery guys can't delivery to or door apt, we try to call to someone to solve the problem they just denied to help .
We still try to solve this cause they just leave us wait in the call
Response from Best Buy
December 13, 2025
Maria,
Delivery to your residence should be simple. Hearing that the TV was not brought to your door, along with a previous cancellation is troublesome. We'd be delighted to offer any support that we can. To do so, please send a private message to Facebook (https://bby.me/g7by6g), Instagram (https://bby.me/51egyh), or @bestbuysupport on X and say you are responding to "Google Review 87255".
Mindy L
December 13, 2025
1 out of 5
Horrible yo sé que tiene muy buenos comentarios pero a mi en lo personal me trataron horrible desde que entré nadie me ayudó yo hiba tan feliz con mi esposo porque queria comprar los regalos de mis hijos como lo hago todos los años pero me trataron feo trate de hablarle a alguien y solo me hizo con la mano no spanish groseramente 😞 cuando no se tomaron el tiempo de nisiquiera preguntar si yo hablaba inglés que si lo hago por cierto pero el nivel de racismo solo por ver que soy hispana les hace creer que no hablo inglés me sentí mal y mejor me fui a buscar otro lado para comprar mis regalos
Response from Best Buy
December 13, 2025
Hola, Mindy,
Gracias por dejarnos tu reseña. Nos entristece saber que tu experiencia reciente no fue positiva, especialmente al necesitar un servicio al cliente amable. Agradecemos tus comentarios. Si necesitas ayuda adicional, contáctanos a través de nuestras redes sociales. Nuestro equipo estará encantado de ayudarte en las siguientes plataformas:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Por favor, menciona la frase "Reseña de Google, Conversación n.° 87212" al contactarnos en redes sociales.