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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4822 reviews)
Luis Q
April 21, 2025
5 out of 5
Easy way to purchase my tablet.
This location has plenty of parking for customers
La M
April 17, 2025
3 out of 5
Selection has become smaller and smaller. Customer service is really good.
Response from Best Buy
April 17, 2025
Hello, there,
We love hearing that you had great customer service experience at the store. Please connect with us on social media with the private links to discuss this matter further. When you are reaching out mention "Google Review 65050792", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Haris M
April 15, 2025
5 out of 5
I recently visited the **Best Buy in Mt. Vernon, NY (10550)**, and I was thoroughly impressed! The store is **huge, clean, and exceptionally well-organized**, making it easy to navigate through different sections—whether you're shopping for electronics, appliances, or entertainment. The layout is intuitive, and products are neatly displayed, so you can quickly find what you need without feeling overwhelmed.
What truly stood out was the **customer service**. The employees were **friendly, knowledgeable, and eager to help**—no pushy sales tactics, just genuine assistance. I had a few questions about a laptop, and the staff member not only explained the specs clearly but also compared different models to help me make the best choice. The checkout process was **lightning-fast**, and the self-service kiosks were a convenient option for quick purchases.
Another highlight? **The parking lot!** Located on the top level, it’s surrounded by **stunning cherry blossom trees**, making the shopping experience even more pleasant. It’s rare to find a retail store where even the parking area feels inviting!
Whether you're tech-savvy or just browsing, this Best Buy offers a **stress-free, efficient, and enjoyable shopping experience**. From the **welcoming atmosphere** to the **helpful staff and beautiful surroundings**, it’s easily one of the best electronics stores in the area. **Highly recommend!**
jamal t
April 14, 2025
1 out of 5
I'm a Bestbuy card holder and l've never had any issues till now. I ordered a brand new insignia 50 inch tv yesterday. I was so excited to pick up my brand new TV. Everything was perfect until after i assembled the tv and the remote was missing. I spoke with customer service and they advised me to return the tv in the box so l can get an even exchange for the same item.
When I drove all the way back to Best Buy the manager showed no sympathy or empathy as if there was no inconvenience. I'm a valued customer and a card holder I should be treated as one. I will never do business with this Bestbuy location ever again.
Response from Best Buy
April 15, 2025
Hey there, Jamal,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues with your recent TV purchase and I can definitely understand your concerns surrounding it not having a remote. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) further support. Please start your message with "This is in regard to my Google review: #65042679" and share your full name, email, and phone number.
Thanks,
^Jacob