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Frequently Asked Questions About Best Buy Mount Vernon

How do I check product availability at the Mount Vernon Best Buy?
How do I check my order status?
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mount Vernon stores’ holiday hours?

Recent Reviews

4.1
(4815 reviews)
Jonathan
March 31, 2025
1 out of 5
This is the worse customer service experience you can get. I just went for a pick-up order and even then the cashiers act as if I’m doing some complicated request. Please note that I don’t mind waiting in line and I can understand if it s busy. This however does not excuse rude behavior. The cashiers literally point at you, give you blank stares, are silent the whole time, give you a mean mug, and don’t acknowledge you. Honestly save your time and go to the Target across the street. I will never step foot in this store ever again. The workers literally go out of there way to make it an awful experience for you.
Bridget B
March 28, 2025
1 out of 5
Bad experience 😪 . Will never shop here again.
Response from Best Buy
March 29, 2025
Hello, Bridget, Thank you for your review. We really appreciate you taking the time to let us know about your experience with Best Buy. We aim to provide a positive experience for all of our customers and I am sorry to hear that you did not receive that. If you would like assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 64981208 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
HENRY R
March 27, 2025
4 out of 5
Tatdan mucho para atender al clients
Lineth J
March 24, 2025
1 out of 5
My husband have been 3 times to get his Work computer. It supposed to be fixed it , they said they don’t find it, probably someone stole and they don’t have a quick solution, never buy again in this store they are very unprofessional, .
Response from Best Buy
March 25, 2025
Hello Lineth Justavino, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64965417. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64965417 Thanks, ^Ezra

About Best Buy Mount Vernon

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