Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Nice store. Tons of staff ambling around, one person at the register. Personal selling is great, but you have to get them through the checkout to close the sale. If I needed to be somewhere at the time, I would have abandoned my impulse purchase.
The manager is very rude and unprofessional
Response from Best Buy
May 26, 2026
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