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Frequently Asked Questions About Best Buy Union

How do I check product availability at the Union Best Buy?
How do I check my order status?
My local Union Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Union stores’ holiday hours?

Recent Reviews

4.1
(5111 reviews)
Shanna A
March 11, 2026
1 out of 5
Horrible service! I waited 20 minutes to purchase a phone. I asked 3 employees (one may have been a manager) and the security guard for help. All I needed them to do was get a phone from the back or wherever the phones are stored. They said only one person can get it and he was somewhere else. I walked out of there with nothing! The team needs to be retrained. Poor customer service.
John A
March 11, 2026
5 out of 5
I pre-ordered my Samsung S26 and picked it up on my Birthday. My Rep was Samsung Jasmine who assisted me with the transaction. Jasmine treated me as a valued customer and answered all my questions. She also was professional, knowledgeable and courteous. Jasmine is definitely an asset as a Samsung Representative. She made my experience great.
Alex S
March 11, 2026
5 out of 5
Got TV Mount very quick. Friendly staff here
Thomas W
March 09, 2026
4 out of 5
Staff is more proactive about checking in with you but overall you will have to wait your turn

About Best Buy Union

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