They sold me a $50 useless membership that gives you deals. My notepads screen broke and theydidnt cover anything.
Buyer beware they sell old stock as current without informing the buyer. Bought a new refrigerator last month and it just broke down. GE just called me and says they won’t repair its out of warranty it’s a ‘24 model. Sent receipt showing just purchased as new and not a floor model and waiting for reply. Please
I really hate giving bad reviews. I don't like doing that to businesses. Purchased a combo CD player Bluetooth home system. First off the kid salesperson made it seem like I was an "old guy" for still wanting a CD player for which they had only one in stock...ummm OK I guess I'll just throw out the hundreds of CDs I own. Anyway they told me to order from their online site, which I did and pick it up at the store. Brought it home and within a week the "Bluetooth node " burnt out ( I didn't even know that was a thing) so no Bluetooth. Went to return it and they said they can't help me and that I have to send it back to Panasonic. Yeah I'm pretty much done with this place, thanks for nothing guys
Response from Best Buy
May 25, 2026
Hello.
To hear you were denied a return while within the Return and Exchange period is concerning. We would like the chance to look into this and see how we can help. Please reach out to us on Facebook (https://bby.me/6q7QaB), Twitter/X (https://bby.me/krwbgJ), or Instagram (https://bby.me/e4u2OK). When reaching out, please be sure to include Google Review number 156875.
Thanks.