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Frequently Asked Questions About Best Buy Secaucus

How do I check product availability at the Secaucus Best Buy?
How do I check my order status?
My local Secaucus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Secaucus stores’ holiday hours?

Recent Reviews

4.2
(5569 reviews)
Dennis V
September 21, 2025
5 out of 5
Great staff- very helpful!!
Zach D
September 17, 2025
1 out of 5
Waited over 30 minutes to be helped. Asked 5 employees and all of them said they would call for help. Not one helped and not one person came to help. Buying from Amazon now. If I could give 0 stars I would.
Response from Best Buy
September 17, 2025
Thank you for sharing your feedback with us, Zach. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/qqz4hp), X/Twitter (https://bby.me/mi6uo7) or Facebook (https://www. https://bby.me/8kpbcw) with the full details of your experience. Also add Google Review 44620. We look forward to hearing from you.
Ronak P
September 11, 2025
5 out of 5
Nice best buy. Haven’t been in one in a while but they don’t change much. Associates helped us grab a tv from the back. Although, they did bring out the wrong one twice, they brought it to the register and even offered to bring it to the car which was kind (my cousin is jacked so we obviously refused politely). Would recommend if you need something.
Diego C
September 11, 2025
1 out of 5
Very rude staff. When we walked in, multiple employees were standing outside talking and didn’t say a word to us. We asked for help with appliances and one of those employees was brought in to assist — she was extremely rude, dismissive, and answered every question with an attitude. As we were leaving, we saw more employees right outside the door smoking. Overall, the service felt unprofessional, unwelcoming, and showed zero respect for customers.

About Best Buy Secaucus

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