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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2411 reviews)
Inge A
October 07, 2025
1 out of 5
I bought a TV at Best Buy and was tricked or scammed into something I didn't know what was until I starting to receive annual bills I at first thought were TV insurance but apparently something I hadn't signed up for - apparently a non wanted membership to their so-called club or membership. I did NOT WANT THEIR DAMN MEMBERSHIP. I RECEIVED A CREDIT CARD WHICH I never used and tried to canceled thewhole thing on my cell which is impossible! Like the current investigation into Amazon's way of tricking people into membership, I was tricked into this scam very popular apparently with businesses by slick and smoothtalking emplyees without a conscience. I'm a senior citizen with no knowledge of or interest in technology at age 79. This scheme is unconscionable and should be investigated like Amazon and most likely other greedy businesses. So, in coclusion, let my story be a warning as I'm now bombarderd and threatened with billing letters for purchases I never made. I paid my television and insurance by check on day of purchase and have purchased nothing from Best Buy Jackson MI since 3 years ago. Beware of these large stores!!! ONE star because the TV is okay. Inge Alger - pissed off in Michigan. 😡
Response from Best Buy
October 07, 2025
Hello Inge,
Thank you for taking the time to leave us a review. We can understand why you would be concerned if you received charges you were not aware about. We would like to look into this for you. To start the conversation you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #52909 in a private message.
Facebook (https://bby.me/m3xiwc)
Twitter/X (https://bby.me/f07g3u)
Instagram (https://bby.me/aiyc5z)
Thanks,
Joseph B
October 04, 2025
3 out of 5
It's pretty much like every other Best Buy I've been to. I'm definitely not going to go out of my way for this specific location.
Bunnie A
October 04, 2025
1 out of 5
How can 1 business find so many useless employees? I was planning on spending $1500+. Instead, I saved with going to Walmart. At least I expected useless employees
Guy T
October 04, 2025
1 out of 5
6 employees standing in front of the entrance talking and having a good time. Absolutely no one available to help customers. And I was there to buy a home security system. With a tv. Saved me $2500 min
Response from Best Buy
October 04, 2025
Good Evening, Guy.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#51791" for reference. You can find us here:
Twitter(X):
https://bby.me/erpmfn
Facebook:
https://bby.me/bxk4pv
Instagram:
https://bby.me/m62573