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Services Offered
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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2439 reviews)
Patti
January 02, 2026
5 out of 5
All staff very helpful. Came in thinking I would buy a new phone, employee explained to me how my present phone would work better. I didn't have to buy a new phone. Very nice, honest staff.
AutoTechMike
December 29, 2025
3 out of 5
Very bare and seems like the selection isn't what it used to be
Markee H
December 25, 2025
1 out of 5
My trip to the store was mediocre and employees plus management although was nice and pleasant, couldn’t exchange an item because of a timeline from which I purchased it. I feel like if Best Buy supports a brand and sells it in their establishment they should support the consumer. Customers should not have to be stuck with faulty equipment that was higher priced than other well known brands. I have purchased multiple high end appliances and televisions luckily I purchased extended warranty’s for those items!! Just not happy with Best Buy at this point.
Janet L
December 09, 2025
4 out of 5
I think the prices are too high.