Terribly organized for Switch 2 preorder pickup. The store was supposed to be open at 9 pm, I arrived at 9:45 pm and the line was wrapped around the building and you couldn't even see the entrance. Apparently they didn't even have the stock ready so they started with delay.
Came back at 11:30 pm and the line moved by 20 people! They let more folks from the walk in purchases in then they do for the preorders. This logistical nightmare is further made worse because they're actually having people shop for items they didn't preorder, so collecting the items takes even longer.
For a thing that should have been an id check and barcode scan, they just were not prepared for handling this. If the line clears before 4 am it's going to be a miracle.
Never again preorder pickups from Best Buy on console launch day!
Godd service installing a new car radio
Good stock and room for a setup.
Quick in and out for online orders.