You may think you are going into a store, but you would be mistaken. In fact, you are volunteering to be an unpaid worker at a warehouse. If this is what is left of the brick and mortar experience, let's just officially call it dead.
Daniela S
November 30, 2024
Ratchet store, playing really loud spanish music like if we are in a party in el barrio... Customer service is so mid, stressful experience overall. Very subtle ghetto store.
Response from Best Buy
December 01, 2024
Hello Daniela,
Thank you for the review. I recognize that loud music may create an uncomfortable atmosphere while shopping in our store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy