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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7573 reviews)
Michael J
September 24, 2025
5 out of 5
Really like this Best Buy. Ample parking and the employees are pretty knowledgeable on the items on the shelves. This location is first on my list when I’m looking for an item that can be found at BestBuy.
abdulaziz a
September 24, 2025
1 out of 5
I bought a Samsung TV expecting a good quality TV. This TV has a lot problems, one day it’s not excepting the remote control signal , the next day WiFi kept disconnecting. I am so disappointed. I spent a 800$ on a TV that didn’t last Two months. I think they are selling a TV that has manufactured problems so they can get them on a good price and sell them as brand new. I recommend anyone to avoid this place if you want a TV.
Lerney M
September 23, 2025
3 out of 5
The handrail are dusty and dirty.
Response from Best Buy
September 23, 2025
Good Afternoon, Lerney. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#46878" for reference. You can find us here: Twitter(X): https://bby.me/8fjq1v Facebook: https://bby.me/26rvzj Instagram: https://bby.me/ji25f7
Tim
September 23, 2025
1 out of 5
The employees here are horrible. They don’t want to help you. They’ll pretend to help you then walk off and disappear. Corporate needs to look into this location. I was looking to purchase an item and I ended up not buying it , because the service was so bad. I’m going to contact corporate in order to look into the employees at this location.
Response from Best Buy
September 23, 2025
Hi, Tim! Thanks for taking the time to leave a review. I can understand expecting friendly and effective support when visiting your local Best Buy. If you require additional support, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google review #46668” when reaching out on social media.

About Best Buy Long Island City

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