header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(5007 reviews)
Nomad C
September 21, 2025
1 out of 5
I've been coming to this store since it was comp USA. Half the kids weren't even born yet. It's really sad that all their items that they store in little glass containers under shelves locked away are just easily thrown around mismanaged in a pile. When they go to dig your stuff out. They pushed everything out of the way half of stuff they just toss. Its as if I really don't care about the product they sell regardless of how they store it either or have any regard about the company's product whatsoever. I guess they're just there for the check right just that payment. Who cares about the company. What really gets me is that if you come there to purchase an item and you give them a display sheet. They will turn to you and say oh we don't have this item. But we have the next step down. Now if I ran a company and I didn't have these items. I wouldn't keep a 10 stack of slips hanging on the wall. But I guess " Aiden" like you said yourself my man you didn't buy it yet. So what does it matter. I won't be coming back. You can throw that T9 blank slip right back on the wall for somebody else to get denied. Thanks "Aiden" for the great experience.
Response from Best Buy
September 21, 2025
Good Afternoon. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while shopping with us recently. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #46102" for reference. You can find us here: Twitter(X): https://bby.me/148i5d Facebook: https://bby.me/61izs7 Instagram: https://bby.me/ywvcs4.
Cyrous B
September 18, 2025
5 out of 5
Bought a laptop from here, was quick and easy. Helpful workers but not over bearing.
Tati H
September 14, 2025
5 out of 5
Actually one of the nicest Best Buys I've ever been in very sleek and has a flowing layout
Nia W
September 14, 2025
5 out of 5
Had a great experience with the staff here especially Casey at Geek Squad.

About Best Buy Newport News

bestbuy.com