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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Topeka
How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2026 reviews)
Larry J
January 05, 2026
2 out of 5
Spent 20 minutes looking at dishwashers with intent to buy. Several employees working on shelving, visiting, etc in area by us. No one offered to help us.
I asked 2x to different employees to get someone to help us, both said they would. No one showed up.
Went to Ferguson and bought one.
Response from Best Buy
January 05, 2026
Getting help when shopping for a new appliance should be easy, and we understand your frustration with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/1z6fpu), Twitter/X (https://bby.me/rvpy9g), or Instagram (https://bby.me/13mzip), and mention your Google review, 100892.
Mykah W
January 01, 2026
5 out of 5
Omar worked very hard to help me with a confusing situation I had with a delivery. He double checked everything for me and did everything in his power to get it all worked out. I also appreciate that he kept me informed through every step. I’m very grateful for him!
Tonya T
January 01, 2026
5 out of 5
Nice folks very helpful
Megan T
December 22, 2025
1 out of 5
Earlier this year I bought a lifetime screen protector installation program. The way it was sold was that any protector I ever buy from them will be put on for me at no extra charge so I dont have to worry about bubbles or anything ever again. Tonight when I stopped in for a new sceen protector, I was told they stopped honoring that program--which I PAID FOR--and that it will now be $10 every time. I contacted corporate who, through a handful of canned responses, said that it's a store level problem so they refuse to step in. I understand Best Buy is struggling, but straight up stealing from customers is pathetic.
Response from Best Buy
December 23, 2025
Hi, Megan,
Thank you for your review. It can be frustrating when things change. We will absolutely honor the manufacturing warranty and replace the screen protector, however if you would like it installed, we do have a charge for that. If you would like to formally document your experience, please send a private message on social media. Kindly include Google Review 93358 in your message.
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Instagram: @BestBuy
Twitter/X: @BestBuySupport