How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2050 reviews)
T.J. M
May 17, 2026
1 out of 5
Don't buy from here. I came here to buy a gaming PC, and the salesman flat out lied to me about which PC would be best for gaming. He sold me a slightly more powerful office computer that could hardly handle a 2GB game. Don't come unless you want to be lied to for the sake of a commission sale.
Response from Best Buy
May 17, 2026
Hi, T.J.,
As a PC gamer, it is important to get a device that handle the graphics, speed, RAM, storage, etc. needed to play without hiccups or lagging. We understand the competitiveness with gaming and can imagine this experience has made you feel. So, that we can look into this to improve customer gaming purchases, please send a private message to one of our social media links listed below.
Facebook (https://bby.me/sJjydg)
Twitter/X (https://bby.me/P3qYMT)
Instagram (https://bby.me/w6Mad8 Buy)
In your message, be sure to reference "Google Review 153475".
Mark M
May 11, 2026
1 out of 5
Don't come here thinking you're going to get expert advice on car radio installation or for anything else for that matter.
Anthony L
April 30, 2026
1 out of 5
Customer service makes me glad Amazon exists
Lindsey B
April 28, 2026
1 out of 5
Waited around for any kind of help to buy a laptop. Asked for assistance but the guy said it wasn’t his department. After waiting around for 45 minutes for the help he said he’d call for, I just left.
Response from Best Buy
April 28, 2026
Hi,
We understand your frustration for not receiving any help or customer service to try and make a purchase. Allow us to hear more about this experience. Mention review #146918 when connecting on a social media link.
Facebook (https://bby.me/oePQnt)
Twitter/X (https://bby.me/44O3pj)
Instagram (https://bby.me/HAdIjc)