To the employee who enjoyed seeing me buy hello kitty island adventure because you didn’t know if it actually existed due to that one scene from South Park and wanted to know what I thought of it, it’s adorable and I love it very much
Aside from the lack of employees on the floor, which I can understand midweek, it was really great. I got in, got help locating the thing that I went there for and got out.
Employees don't seem willing to actually help. Waited 25 minutes for a pick up order and just got stared at by a minimum of 3 employees.
Response from Best Buy
March 17, 2026
Hey there, Joanna,
We understand your concerns surrounding your recent visit and not getting assistance. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/X6CozJ), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##130465"
The associate was awful. I wish I could remember his name. He didn't try to sell us a laptop when we asked about them. And was forced to help us by a supervisor or manager when we were looking at phones. He didn't sell us one didn't say anything about it good thing I already planned on buying it. I just wish a different associate would have helped us. He appeared to dislike his job and wasn't friendly at all
Response from Best Buy
February 24, 2026
Good Evening, Amy,
We would love to learn more about your experience and work to better assist you. Please start by sending us a private message with your Google review case ID, so we can help: #121418.
- Facebook (https://bby.me/asjmi4)
- Twitter/X (https://bby.me/i51ryj)
- Instagram (https://bby.me/53q26t)