How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2086 reviews)
Laura
October 22, 2026
5 out of 5
Always has everything I'm looking for, staff very helpful
Lori M
October 14, 2026
1 out of 5
When AI starts answering your local stores phone calls and then routes me to speak with someone from South Africa, while I'm in the absolute center of the USA, you've lost my business!!!
Response from Best Buy
October 14, 2026
Hello,
Thanks for taking the time to share your feedback with us. We understand when calling your local store, having that call be answered by a specialist elsewhere may not be expected.
As an effort to allow our store employees to focus on their customers in their stores, calls are generally directed to our support teams for assistance. That said, if you'd like to share your feedback on our corporate level, or need assistance, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/jePmPa), Twitter/X (https://bby.me/avRagn), or Instagram (https://bby.me/NLDpkM). Please mention "Google review 238160" in your message.
Roger D
September 09, 2026
5 out of 5
I finally got a chance to get back to the store.
I'm still loving it.
Julie H
August 27, 2026
5 out of 5
Very good service and we got a great deal on our new TV