Best Buy Topeka

Omar worked very hard to help me with a confusing situation I had with a delivery. He double checked everything for me and did everything in his power to get it all worked out. I also appreciate that he kept me informed through every step. I’m very grateful for him!

Nice folks very helpful

Earlier this year I bought a lifetime screen protector installation program. The way it was sold was that any protector I ever buy from them will be put on for me at no extra charge so I dont have to worry about bubbles or anything ever again. Tonight when I stopped in for a new sceen protector, I was told they stopped honoring that program--which I PAID FOR--and that it will now be $10 every time. I contacted corporate who, through a handful of canned responses, said that it's a store level problem so they refuse to step in. I understand Best Buy is struggling, but straight up stealing from customers is pathetic.

Staff were helpful when I was looking for what I needed. When I was ready to checkout, I stood in the waiting area to pay for my item. There were several staff around that wasn't doing anything but talking to another staff member. After five minutes, I was finally able to pay for my item. The individual that helped me was actually helping another staff with something at the register next to the one I went to.