How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2065 reviews)
Olivia M
June 23, 2026
3 out of 5
store and employees are always good, but the AI phone bot you have to talk to when you call them is godawful. i tried a few times and it just "couldn't understand me" ( i was asking about a phone battery replacement) i give up. i hate automated voice bots instead of talking to real people with actually knowledgeable
James S
June 22, 2026
4 out of 5
Not alot of item's in stock, as there used to be. Several of the phones, you have to wait until the next day to get them from another store.
Jake D
June 21, 2026
1 out of 5
Angela and Leah seem to hate there life and have no knowledge of services that best buy offers. If a company is going to offer a service you would think they would train there staff on how it works. There was one girls that was very nice and tried to help but the other 2 where terrible.
Response from Best Buy
June 21, 2026
Hello, thank you for leaving a review. We aim to create a welcoming environment for you to shop. Can you please reach out to us on Facebook (https://bby.me/oMYWUs), Twitter/X (https://bby.me/t4APAq), or Instagram (https://bby.me/mrj3AO) with more information about your experience? Please begin your message with "This is regarding my Google Review #175323".