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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Topeka
How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2076 reviews)
Justin R
August 14, 2026
5 out of 5
Friendly staff always happy to help!
Joel B
August 11, 2026
5 out of 5
Super nice and professional
Buz R
July 25, 2026
5 out of 5
Very knowledgeable about their job Very kind respectable and helpful
thatoneguy6950
July 24, 2026
1 out of 5
I used to like best buy. One of the better tech stores in town but today changed all of that. I was looking for a refurbished computer under $300. That's is what I told the employee. I was overly pressured from him to buy an $800 mini PC and apply for the financial stuff. While I understand that the employees have goals they need to meet, when a customer says no that generally means no. I applied to the financial thing just to shut the employee up. I walked out of there after not being listened too. He kept showing me $400+ PCs when I was very clear about what I want. I can sadly and safely say that best buy lost me today. I will not be shopping there anytime soon and I will be recommending people to support the smaller stores. Such as The Computer shop.
Response from Best Buy
July 25, 2026
Thanks for sharing this review. We're concerned to hear about this situation and the service you were provided, as we never want our customers to feel uncomfortable or that they're not being listened to. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/oE7oFk), Twitter/X (https://bby.me/6rwl2T), or Instagram (https://bby.me/mESoZ3). Please include the Google Review reference number #193040 when reaching out.