Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2209 reviews)
Stephen G
July 30, 2025
5 out of 5
Excellent service, and great prices !!
Elijah L
July 27, 2025
5 out of 5
Friendly staff
Jason T
July 20, 2025
1 out of 5
Went to Best Buy to have an iPhone screen protector replacement. When it was sold to us originally we were told in the event it cracked it would be replaced. Have had to do so once before and it was honored though they did not have the same exact same protector in stock so they subbed out a lower quality one and refunded the difference. Went back today due to the protector cracking again, mind you a year later. Grabbed a lower quality one from their stock as they did not have a different one available. The manager at the register said they would not allow for the substitution and they no longer stock the exact one on the device so their was nothing he could do for us. I'm not in Best Buy every week but when I do buy electronics it is from there. Never again. I even put away the other purchases I had lined up to buy today because I will not do business with them again
Response from Best Buy
July 21, 2025
Hi, Jason,
Thanks for taking the time to review your experience. We understand the frustration that may occur as a result of not being able to get your screen protector replaced at the store and would like to follow up with you on this.
Please connect with a member of our team through a private message on Facebook (https://bby.me/isi7ue), Twitter/X (https://bby.me/il62go), or Instagram (https://bby.me/b81mec). For the fastest response, please include "Google Review 18455" in your message. Thanks!
Regards,
^April