Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2274 reviews)
C C
June 01, 2026
5 out of 5
Bought more ring cameras. Same price as online at ring. Why wait when you can get it the same day at the same price. Thanks best buy
Tim L
June 01, 2026
1 out of 5
Store doesn’t take calls! How convenient! After waiting on hold for 10 minutes I spoke with someone who informed me that you can’t talk to anyone at the local store.
Response from Best Buy
June 01, 2026
Hello Tim,
Thank you for letting us know about this. We can see how not being able to connect with someone could be frustrating to you. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #159739 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/Nr4sqC)
• Twitter/X (https://bby.me/w945Ct)
• Instagram (https://bby.me/k2ndL0)
Donna W
May 17, 2026
5 out of 5
Such pleasant and helpful staff at the computer section! Sam, and the seemingly newish employee, we're very helpful and kind and solved my issue!
Tammy G
May 13, 2026
5 out of 5
Geek squad is a lifesaver. signed up so that all electronics are now covered to keep them clean and functioning at top performance. this saves money in long run as I do not like buying new evey few years but want to ensure my devices are updated. I am NO techie so this is needed!