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Frequently Asked Questions About Best Buy Muskegon

How do I check product availability at the Muskegon Best Buy?
How do I check my order status?
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Muskegon stores’ holiday hours?

Recent Reviews

4.0
(2209 reviews)
Stephen G
July 30, 2025
5 out of 5
Excellent service, and great prices !!
Elijah L
July 27, 2025
5 out of 5
Friendly staff
Jason T
July 20, 2025
1 out of 5
Went to Best Buy to have an iPhone screen protector replacement. When it was sold to us originally we were told in the event it cracked it would be replaced. Have had to do so once before and it was honored though they did not have the same exact same protector in stock so they subbed out a lower quality one and refunded the difference. Went back today due to the protector cracking again, mind you a year later. Grabbed a lower quality one from their stock as they did not have a different one available. The manager at the register said they would not allow for the substitution and they no longer stock the exact one on the device so their was nothing he could do for us. I'm not in Best Buy every week but when I do buy electronics it is from there. Never again. I even put away the other purchases I had lined up to buy today because I will not do business with them again
Response from Best Buy
July 21, 2025
Hi, Jason, Thanks for taking the time to review your experience. We understand the frustration that may occur as a result of not being able to get your screen protector replaced at the store and would like to follow up with you on this. Please connect with a member of our team through a private message on Facebook (https://bby.me/isi7ue), Twitter/X (https://bby.me/il62go), or Instagram (https://bby.me/b81mec). For the fastest response, please include "Google Review 18455" in your message. Thanks! Regards, ^April
Wendy B
July 19, 2025
5 out of 5
Thank you for helping me.

About Best Buy Muskegon

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