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Best Buy Muskegon
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2213 reviews)
Nate “
August 21, 2025
1 out of 5
I went in to buy a laptop and the guy was completely worthless. I understand it’s hard to get good help but you can’t put someone who knows nothing about computers in the computer section. Buyers beware. I went in knew exactly what I wanted and this guy kept trying to talk me out of buying it. Every time I leave the store I say I’m never going back. This time I’m gonna try to stick with it.
I don’t know the guys name. Long hair and tattoos. Nothing against tattoos I have a bunch. Just describing the guy who knows nothing. Watch out in the computer section.
Best of luck.
Response from Best Buy
August 21, 2025
Hello and thanks for reaching out on Google, Nate.
We understand the frustration when you feel you weren't able to get knowledgeable help in our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/sykad4), Twitter/X (https://bby.me/lkehne), or Instagram (https://bby.me/u5woyo), and mention your Google review, 32587.
Regards,
^ Graham
Liz C
August 11, 2025
5 out of 5
Went very fast, my pick up from will call.
Kenn K
August 09, 2025
5 out of 5
Great prices and nice people, glad I went there !
Andrea R
August 04, 2025
5 out of 5
Only place I'll buy my TV 📺