Best Buy Chelsea (23rd And 6th)

I had a specific camera product I needed to purchase, and the only staff who had the capability of supporting camera related customer service (I asked another staff for help and they said he was the only individual who had the ability) just told me “it’s in the camera section, it’s all over, if it’s not there it’s not.” The least he could do as a customer service personnel is to look up the product in the database or at least direct me to a shelf where it would be. Not direct me in the large vicinity of the entire camera section and return to looking at his phone. Isn’t it their job to try to sell product? Is it the staff’s incompetence or the manger who’s letter the staff behave in such way. Visited June 4 between 1:30 PM and 2 PM. Had a mask on, had dreadlocks. Apparently the only individual staffed in the camera section.

Slowest place ever. There is an employee here (wish I knew their name) who sold me my MacBook Air explicitly told me that the My Best Buy Plus membership does not automatically renew and I wouldn't be charged $50 in a year. Looked at the email receipt and it explicitly says it will auto renew in a year. Completely lied to about this membership just trying to get 50 bucks from you every year. Be careful if they try to throw in the annual membership in because they will say that it is free + are lying about the terms.

Buena atención, tienen personal que habla español

Les falta de todo. Esta en decadencia.