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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6603 reviews)
Magdalena L
August 27, 2025
4 out of 5
Buenos precios y muy variado
B
August 25, 2025
1 out of 5
Awful Best Buy! Doesn’t have the Samsung Z Fold 7 on display
Response from Best Buy
August 25, 2025
Hello,
Thanks for leaving a new review. We'd love to help you find a location near you that may have this device on display. Please feel free to reach out to us through private message on Facebook (https://bby.me/y1ttm4), Twitter/X (https://bby.me/dkazg4), or Instagram (https://bby.me/7wr3st).
Regards,
^April
John K
August 23, 2025
1 out of 5
I have been buying in best buy over 20 years, this is probably the worst best buy with worst customer service. I had protection plan for my insta360, len broke, I went here for replacement. They said they can't replace the lens but they can replace the camera with new one, only if I give the camera with everything came with the camera. I bought this camera over a year ago, I don't have the charging cable or pouch anymore. Technically I am not exchanging, just was trying to use my protection plan to fix the lens. They tried there best to reject my claim, and refused to provide fix or replacement. I went to different store, they took care of it without asking any question.
Sean D
August 23, 2025
5 out of 5
The employees were knowledgeable and very helpful.