Camillo C
September 30, 2026
I was expecting a delivery for a washing machine and dryer for 3 weeks. There were multiple deliveries scheduled, and they never showed up.
Went to the store, and they simply didn’t care!
The worst!
Farhad R
September 29, 2026
Be cautious about buying an open-box TV in this store. I was told the TV was intact and had no issues, but after bringing it home, I found multiple problems, including 12 large marks on the screen that appear to be burn-in.
I couldn’t resolve the issue online or by phone because I bought it in the store, so I had to return several times. I had also paid for a van to transport the OLED LG G5 TV and a handyman to mount it. This has been a frustrating experience that cost me considerable time and money because the information I was given about the TV was inaccurate.
Response from Best Buy
September 29, 2026
Hello, thank you for leaving us a review. Knowing your open box TV will be in the condition described is important. Can you please reach out to us on Facebook (https://bby.me/3H3DYf), Twitter/X (https://bby.me/3r09IL), or Instagram (https://bby.me/DolSen) with more information about your experience? Please begin your message with "This is regarding my Google Review #228228".
Ralph T
September 26, 2026
Convenient and acceptable
Love Best Buy! Good quality service and wide variety on selection of items. I am grateful with my purchase on a sale of a laptop.