Best Buy Manchester

I am beyond disappointed and angry with the experience my son had at this Best Buy. He went into the store expecting honest assistance and instead left feeling like he was misled into applying for a Best Buy credit card without fully understanding what he was signing up for. The employee who had long black hair presented the application in a way that my son believes was misleading and failed to clearly explain that he was applying for a credit card and that it would involve a credit inquiry. My son said the guy had lowered his voice almost like whispering while doing this very misleading tactic. Customers should never feel pressured or confused when making financial decisions. This is completely unacceptable. I expect better from a company like Best Buy, and I will be contacting Best Buy Corporate to file a formal complaint and request that this interaction be investigated. After looking at some of the other google reviews the guys seems to be named Tevon. I hope management takes this seriously and provides additional training so no other customer has to go through this experience. I cannot recommend this location based on our experience.

A cashier at the front said I will get 20 off my purchase if I had my ID. He was tall and had long black curly hair and I had no idea this was a credit card I told him I didn’t want a card with you guys he then said I had to put my social security number in to get the 20 dollars off. I got approved for the card and told me nothing about it being a credit card this guy definitely knows he is doing something misleading because he whispers to you. I will be contacting corporate and taking my business elsewhere

A gentleman with a afro in front lanes applied me for a credit card after I stated numerous times I didn’t want the card and told me I would get 20 off my purchase and was whispering to me. This dropped my credit score and I’m very upset

Excellent service fast and easy . The staff are extremely knowledgeable.