I bought a micro SD that was dead on arrival it was 50 dollars I understand that it’s a storage device and the risk of malware. But you guys are a multi million dollar company give me my money back it matters more to me than it does to you and the product DIDNT WORK. I should not be required to hit up Nintendo to get a refund that’s crap. I snapped the SD card in half right in front of them when they wouldn’t refund me. It was useless and broken. The sad thing is I probably can’t stop shopping at Best Buy because they monopolized PC parts and are pretty much the only place that sells them. Really lame experience shame on Best Buy.
Response from Best Buy
February 26, 2026
Hey there, Kyle,
We understand your frustrations surrounding the damaged product you received and not getting assisted. We would love to hear more about your experience. Please send us a private message on Facebook (https://bby.me/chzfwo), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #122143".
I don't know why anyone goes to Best Buy anymore. At least this one. The displays look like garbage, they aren't indicative of their actual stock, they put price labels on the wrong product, and no one ever tries to speak to you except for entering and exiting the building. And they wonder why we shop on Amazon...
Response from Best Buy
February 22, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!
visiting the geek squad after them giving it their best shot to reinstall Windows 11 on my laptop. The conclusion was that it had water damage and then I would be eligible for a $30 trade-in value if I wanted to trade it in now and purchase a new device . my wife had found a young man on the Nextdoor app who was more than able to fix my computer in one day . He did not determine there’s water damage by the way so when geek squad tells you you have a $30 upgrade for your $1200 laptop. Beware of the BS you’d be better off taking your device to like Kmart and having somebody diagnose it there.