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Best Buy Goodyear
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Frequently Asked Questions About Best Buy Goodyear
How do I check product availability at the Goodyear Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goodyear Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goodyear stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goodyear Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2746 reviews)
Sam M
January 23, 2025
2 out of 5
Overall not a great experience.. .com shows they have an item in stock and when I get there turns out they don't. It's not their fault obviously. However, only two people in the whole store acknowledge me the security person at the front and the one guy working in computers which was only slightly problematic because that's where I needed help at and he was swamped. I can't hold being busy against an individual rep, but the reason for the low score is that several uniformed personnel walked by me. Saw me clearly looking around needing help and did not acknowledge or offer assistance which to me is a huge problem.
Toni M
January 19, 2025
1 out of 5
Order online and pickup is your best bet. Employees don’t look to want to be Bothered.
Little to no customer service available or if you happen to walk in with every employee standing around you should be good. I waited, I requested, I waited and gave up and left
Update: went to a grocery store and was able to get what I needed. Ha who would’ve thought! Grocery Stores have it all!
Response from Best Buy
January 20, 2025
Hello, Toni,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64708389. We look forward to hearing from you.
Regards,
^Deysha
Greg W
January 13, 2025
1 out of 5
worst customer service of any retailer. outsourced to Philippines central AM, Eager to sell you something with associates that are not educated- Just selling Price
Response from Best Buy
January 13, 2025
Hey, Greg.
Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64675070.
Regards,
^Jason
Marianne S
January 11, 2025
5 out of 5
Needed a 25 foot Ethernet cable, which I was able to pick up quickly and finish my networking project.