Good place. Professional and polite employees got help really quick. Will recommend
Melissa G
November 12, 2024
We knew what we were looking for when we walked in, so we went straight to that section. We had questions about the product & service, and the gentleman that helped us was friendly, very informative, and answered every question we threw at him. A different gentleman rang us up, and he was also friendly. Our experience was great. It was quick & easy thanks to the great customer Service!
I've been in this store 3 times and have been treated like a second class citizen every time. Ignored when seeking assistance, and today, told to move away from a phone I'm considering buying so someone else could look at the same phone. I will not be making any purchases from this location ever.
Response from Best Buy
November 06, 2024
Hello Erika,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is never how we want our customers to feel at our locations. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64394384" and share your full name, email, and phone number.
Thanks,
^Vanessa