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Best Buy Newington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Newington
How do I check product availability at the Newington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2591 reviews)
Chris D
December 10, 2025
1 out of 5
I made a large purchase, and they scheduled my delivery and installation for Tuesday Dec 9th. Monday the 8th I received a call from a geek squad member telling me that I did not pay for the installation which I did. It's clear as day on my receipt. While trying to explain this to him, he kept cutting me off and interrupting me. The fifth time I asked him to stop interrupting me this geek squad member hung up on me. I went down to the store after that because he cancelled my delivery. Courtney the store manager agreed with me that I did in fact pay for everything and that he should not have done this. She put me in touch with best buy customer service supervisor that promised me she was working to have my original scheduled delivery time (Tuesday the 9th) put back on the schedule and that I would get a call back from her before she left for the night. That was 24 hours ago now. I arranged my schedule to be home for the delivery and now because of this geek members incompetence my schedule is screwed up and now I feel like they are avoiding me. I'm on the verge of cancelling my entire order and bringing my business elsewhere.
Al
November 27, 2025
3 out of 5
I was a Best Buy appliance customer until I had trouble with their lousy warranty service. I finally gave up, went to P.C Richards. I now only buy large appliances there as the pricing is competitive to Best Buy but the PCR in-house extended warranties are much better. My Samsung washer/ dryer started failing within a 10-year extended warranty. PCR issued full refunds that I used to purchase new Consumer Reports top rated LG appliances from PCR. I still like Best Buy for smaller items on sale. Just bought a new 85” TV from PCR where the Best Buy Black Friday price was the same $1795. PCR delivery and installation ($209) was rebated back to me. 5-year in house extended warranty price was reasonable and better than BB’s warranty.
MSHAL A
November 21, 2025
5 out of 5
Very good
William H
November 16, 2025
1 out of 5
Bad service. Tried to return my iPhone. Nobody knew how to process even though Best Buy app directs me to the store for return. Many folks tried with system but they ended up telling me they couldn’t do it and I had to go through mail. Showed zero empathy, no apology. Even team lead (Tyler?) just sent me away with no remorse. Need to learn basic customer service skills. A little apology and a little empathy goes a long way. Huge inconvenience and waste of my time.