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Best Buy Chattanooga
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4041 reviews)
Nevin P
August 25, 2025
1 out of 5
They will not allow you to speak to anyone inside the store when you call their phone number listed at this location. All I wanted to know was if an item was available in-store, and they transferred me to four different people who could not answer any of my questions.
Response from Best Buy
August 25, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to speak with someone at your local store to confirm the availability of an item, isn't ideal.
As an effort to ensure our store employees can focus on their customers in their stores, calls are currently being directed to our support teams. The best way to check for in-stock availability of a product at a specific store, is to check https://bby.me/5lla0x. There you can even place an online order for store pickup, which will ensure that the product is set aside and waiting for you once you get the ready for pickup notification. This helps to avoid an item being sold before you arrive at the store.
If you should need any assistance or have any questions, feel free to reach out to our corporate team by sending a private message on one of our social media platforms, Facebook (https://bby.me/ysj6cm), Twitter/X (https://bby.me/lwsie2), or Instagram (https://bby.me/80jnrm). Please also refer to your "Google review #34754" in your message.
Sincerely,
^ Melissa
Fabrice M
August 21, 2025
5 out of 5
Very friendly staff
selena s
August 20, 2025
2 out of 5
Ordered a tablet online and instead was delivers a tablet case so I went to best buy June 24 to get the refund and was told it would be on my card in 3 business days a month pass and I came back to talk to management and was told they couldn’t do anything so I lost $160 my bank won’t even dispute it cause best buy didn’t even give me the receipt either to prove that I was going to receive the refund and I didn’t even receive my item I’m not shopping with this store or this brand anymore
Response from Best Buy
August 20, 2025
Hello and thanks for reaching out on Google, Selena.
We understand the frustration when something goes wrong with an order. We'd like to hear more and assist. Please reach out to us in a private message on Facebook (https://bby.me/wrqejg), Twitter/X (https://bby.me/q2ungq), or Instagram (https://bby.me/pykgx2), and mention your Google review, 32132.
Regards,
^ Graham
Eduardo N
August 18, 2025
5 out of 5
El hotel los cuatro son muy confortables tienen el servicio necesario para pasar una buenas vacaciones