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Frequently Asked Questions About Best Buy Avon
How do I check product availability at the Avon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Avon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Avon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Avon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3377 reviews)
Anthony A
March 17, 2026
2 out of 5
I had one of the worst customer service experiences of my life here. They gave my already purchased 4K TV to the wrong person, and instead of taking responsibility, they were incredibly rude about it. They insisted the “right person” must have picked it up because ID would have been checked—but when reviewing the security footage, the employee didn’t even look at an ID.
What’s even more frustrating is that they didn’t offer any solution—no replacement, no real apology—just told me to leave the store. Completely unacceptable and extremely unprofessional.
Response from Best Buy
March 17, 2026
Hey there.
We always want to provide a hassle-free, and smooth pickup experience, especially for a new TV. If you still need help with your order, please reach out to us on social media. We just ask that you reference your Google review number, 130327, when you reach out. Thanks for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Rex P
March 15, 2026
2 out of 5
I ordered the new Samsung galaxy s26 Ultra and was surprised that when I went to pick it up on 3-11 after work only to find out it was given away to someone else. The manager was very helpful in refunding the cost and perplexed that this happened. She give me a $50 in-store gift card for my trouble. The two stars has no reflection on the store itself, its over the fact and the carelessness of not paying attention to detail when security factors are in place to avoid this from happening. I can only think it was a inside job. So be carefull ordering and having to pick up your item at this location.
Response from Best Buy
March 15, 2026
Hi Rex,
Thanks for sharing this review. We're concerned to hear about this situation and experience, and can understand your frustration with not receiving your pre-ordered phone. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/v09hsU), Twitter/X (https://bby.me/g3RjIW), or Instagram (https://bby.me/lOTwXf). Please include the Google Review reference number #129685 when reaching out.
Alaine H
March 10, 2026
5 out of 5
Super nice place and people
W D
March 07, 2026
5 out of 5
Katie T understood the assignment. She was VERY PROFESSIONAL, THOROUGH and easy to UNDERSTAND. She explained things without making me feel uncomfortable and left me feeling well informed. She helped my son find a laptop that fit his needs and although this location was over a 40 minute drive and we had two closer locations to us this was WELL worth it. She did a great job representing BEST BUY! Thank you Katie T. 👏🏽💻