Great customer service and good too
Had what I was looking for and even offered to load it up for me
It’s earned my trust. Best Buy is always nice to walk around and find something fun, but they’re getting way too many appliances in. I went into this particular store since my car’s security system had been set off and wanted to see about buying a new remote engine fob. A nice Asian worker took me to a guy in the back who told me I’d have to go to the car dealership itself go get the keys recoded. That’s a guy who put the customer first. He could’ve just sold me my item, but saved me over $100 and gave good advice. I give him a 10/10. He’s not just some salesman but someone who knew what was happening and how best to help me even if it meant I didn’t buy something. Once my security system is figured out I’ll definitely come back here. This place has earned my trust which I think is the most valuable thing it can do for customers.
Thanks to Jerry Bryant - Geek Squad, for guiding well in choosing the laptop. Very patient and high attention to detail. Fantastic technical suggestion and perfect advice.