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Frequently Asked Questions About Best Buy Westfield

How do I check product availability at the Westfield Best Buy?
How do I check my order status?
My local Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westfield stores’ holiday hours?

Recent Reviews

4.0
(1557 reviews)
WhisperDaddy
February 09, 2026
1 out of 5
This place sucks so much now. Justin the “manager” will just bully you to get you out the store. These guys never know what they are doing. “You never made a mistake before” was the managers response to a clear error in his staffs fault. What a joke. Hopefully they close
Response from Best Buy
February 10, 2026
Thanks for sharing your experience with us. We're concerned to hear about this experience and that the service you received didn't meet expectations. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/7uunul), Twitter/X (https://bby.me/cqc4vu), or Instagram (https://bby.me/yfpe0k) and mention your "Google review #115182," we'll be happy to look into this with you and ensure this is addressed.
Jackson B
February 04, 2026
1 out of 5
Went to exchange screen protectors and the manager here denied my replacements due to an error in their system, then tried to get me to spend $50 on 2 new ones. I went to another location and the GM was able to find the screw up and make everything right.
Response from Best Buy
February 05, 2026
Hello, Thank you for sharing this with us. We understand having to make multiple trips to different stores to get your screen protectors replaced, isn't an ideal experience. We'd like to learn more about this. Please send a private message on one of our social media platforms, Facebook (https://bby.me/31uthi), Twitter/X (https://bby.me/skkyin), or Instagram (https://bby.me/pmmdg8), and include a reference to your "Google review #113130" in your message.
J H
January 20, 2026
5 out of 5
Everyone is always helpful.
Beth W
January 16, 2026
5 out of 5
Had what we were looking for!

About Best Buy Westfield

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