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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2170 reviews)
Brenda R
March 15, 2026
5 out of 5
They were very helpful
K W
March 12, 2026
1 out of 5
I used to like this best buy but was really let down today. Made an appointment to have them help us use the app we were advertised as getting for free but instead of fixing the situation in any way they tried to make us pay an additional nearly $200 so we could use the device they already sold us. Said because it was over 15 days later they couldn't do anyting even though they are the ones that didn't handle the issue in a timely manner.
Response from Best Buy
March 12, 2026
Hello, thank you for taking the time to leave us a review. Having trouble with applications on your phone is frustrating. Can you please reach out to us on Facebook (https://bby.me/UnUMTQ), Twitter/X (https://bby.me/IdMUBQ), or Instagram (https://bby.me/EiAKKM) with more information about your experience? Please begin your message with "This is regarding my Google Review #128670".
Bethany E
March 11, 2026
1 out of 5
Please fix the communication process between the employees who schedule Geek Squad repairs online.
This is my second time at this location within a year where I was told by an employee who I spoke with online that my requested tech repair would be an easy fix, I drove 30+ minutes to the closest store location for my appointment they set up for me, just to have the workers in the store barely touch my device before telling me they couldn’t offer the service I was scheduled for.
Last year they couldn’t figure out that my laptop had a software issue and tried to charge me $99 for a minutes-long diagnosis that ended with zero results. This year they couldn’t clean 6 small keyboard keys and said my only option for that service was to ship my laptop to another state for $85 upfront (before even getting a labor quote from whoever it was being sent to).
Employees were nice, but still gave up and sent me away immediately after their one minute inspection as usual. This cycle of being misinformed and wasting tons of gas and time in exchange for nothing is irritating, to say the least.
Chuck B
March 03, 2026
4 out of 5
Good knowledgeable staff.