header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Potomac Yard

How do I check product availability at the Potomac Yard Best Buy?
How do I check my order status?
My local Potomac Yard Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Potomac Yard stores’ holiday hours?

Recent Reviews

4.1
(2391 reviews)
Alfonso E
August 26, 2025
5 out of 5
A great place to find a variety of tech products, from cell phones, tablets, Apple products, speakers, laptops, and smart home devices. Their staff is knowledgeable enough to help you by giving suggestions or answering your questions.
Brent C
August 24, 2025
5 out of 5
Great friendly service !!
Florence C
August 15, 2025
1 out of 5
Worst Delivery & Installation Experience Ever – Stay Away! I have had nothing but headaches with Best Buy’s delivery and installation services. First, the driver canceled my order on the spot, claiming he didn’t have the correct documentation to get on base. When I called Best Buy, I was told the same excuse — but no one offered a real solution. They rescheduled the delivery for Friday. When they finally showed up, the installation was done wrong — they completely missed installing the steam feature. Now they have to come out again. On top of that, the dryer isn’t working properly. We decided to return the dryer since it never worked right, and we are still within the 15-day return window. This entire process has been a nightmare: multiple delays, poor communication, incompetent installation, a broken appliance, and unresponsive managers who ignore emails. In conclusion — don’t waste your time and money with Best Buy. Go somewhere else.
Response from Best Buy
August 15, 2025
Hello, Florence, Thank you for leaving us a detailed review. It saddens me to hear that your recent experience was not a positive one, especially after not having the clear communication you expected about your delivery. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #29895” when reaching out on social media. Thank you, ^Ruby
Ashley B
August 14, 2025
4 out of 5
Had a 2:00 appointment, got seen at about 2:30. Appointment wasn't that long. Not bad.

About Best Buy Potomac Yard

bestbuy.com