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Frequently Asked Questions About Best Buy Potomac Yard

How do I check product availability at the Potomac Yard Best Buy?
How do I check my order status?
My local Potomac Yard Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Potomac Yard stores’ holiday hours?

Recent Reviews

4.1
(2380 reviews)
Anawat J
August 04, 2025
5 out of 5
Great location, the staff is very helpful.
Lyn
August 02, 2025
1 out of 5
August 2, 2025 2:30pm. Cell phone dept. This is the worst store I've been to as far as customer service. Female cell phone manager is the worst. No customer satisfaction skills whatsoever! I will go out of my way and visit another Best Buy that has no problem installing my cell phone screen like before. Hope this store goes out of business because she most definitely will make that happen.
Response from Best Buy
August 02, 2025
Hello Lyn I have gone through soooooooo many screen protector installs doing it myself, they never seem to come out right, so I can understand the frustration you might have been having. I'd like to see if we can improve your experience in any way. To connect with a representative, you can contact us through social media, and reference Google Review #23729 in a private message. Facebook (https://bby.me/r43dpa) Twitter/X (https://bby.me/izkh4a) Instagram (https://bby.me/pox5sf) Thanks, ^Ezra
juan j
July 29, 2025
5 out of 5
Great place to get new tech. The staff is very helpful, and they guide you to find the perfect soluction for you
Paul L
July 24, 2025
5 out of 5
Good inventory and a friendly staff.

About Best Buy Potomac Yard

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