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Frequently Asked Questions About Best Buy Fields Ertel

How do I check product availability at the Fields Ertel Best Buy?
How do I check my order status?
My local Fields Ertel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fields Ertel stores’ holiday hours?

Recent Reviews

4.2
(2552 reviews)
Deanna L
September 27, 2025
5 out of 5
I went in for a dvd player for a 20 year old Visio tv.... sadly they don't sell the style I need!
C M
September 26, 2025
5 out of 5
Friendly staff, can always look in app before heading to store
Craig R
September 26, 2025
5 out of 5
Very helpful hints on our TV purchase.
Dustin W
September 25, 2025
1 out of 5
Tried to return a dryer vent that was added to my washer/dryer package that we bought. Vent kit wouldn’t work because of the way our vent is mounted on the wall. Went to return it because we just used the vent that was attached to the old dryer but Best Buy wouldn’t accept the return since it was opened. Just left and let them keep the vent. What am I going to do with a dryer vent kit. Store it in the closet. Irritating because they are the ones who added the kit to my order because they stated we would need to change out the old one.
Response from Best Buy
September 25, 2025
Good Evening, Dustin, We absolutely understand how you are feeling after not getting the assistance you needed when looking to make a return on a dryer kit. We would be happy to look further into this with you. Please feel free to send our team a private message on social media with your Google review case number, so we can help: #47633. - Facebook (https://bby.me/njc04z) - Twitter/X (https://bby.me/9iozro) - Instagram (https://bby.me/9xfc24)

About Best Buy Fields Ertel

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