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Frequently Asked Questions About Best Buy Fields Ertel

How do I check product availability at the Fields Ertel Best Buy?
How do I check my order status?
My local Fields Ertel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fields Ertel stores’ holiday hours?

Recent Reviews

4.2
(2558 reviews)
Kevin S
October 16, 2025
4 out of 5
Had to drive almost a hour to get a truckers GPS because Eastgate location said they had 2 and they couldn't find them.
ToysToTech
October 11, 2025
5 out of 5
These guys always take care of me amazing Staff and service. One of my favorite stores in the area !!
Jerry R
October 10, 2025
1 out of 5
the phone system SUCKS
Response from Best Buy
October 10, 2025
Hello, Jerry, Thank you for reaching out about your experience with our phones. It can be frustrating if you aren't able to receive the help you're looking for. If you are in need of assistance or want to formally document your complaint, please send a private message on social media. Please include Google Review 53975 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Murph O
October 02, 2025
5 out of 5
“I was completely impressed with their professionalism and customer service.”

About Best Buy Fields Ertel

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