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Frequently Asked Questions About Best Buy Bellevue

How do I check product availability at the Bellevue Best Buy?
How do I check my order status?
My local Bellevue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bellevue stores’ holiday hours?

Recent Reviews

4.1
(5714 reviews)
Luke A
February 22, 2025
1 out of 5
Felt bery uncomfortable visiting this specific store. Followed around by asset protection based on the color of my skin
Response from Best Buy
February 23, 2025
Hello, Thanks for sharing your feedback with us. I can understand feeling that you were being followed around due to your appearance, wouldn't be a welcoming experience. I'd like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location and date of your visit, and a reference to your "Google review 64843484". Sincerely, ^Melissa
Alex F
February 22, 2025
5 out of 5
This branch in Bellevue was fantastic. The reps were not trying to upsell me or add in tons of services and damage plans and subscription software, or the most expensive of accesdories, like a car salesman, which has happened at some stores in the past, or how one salesman in Issaquah was trying to do to me (which is why i left there and came here).
Scott H
February 20, 2025
4 out of 5
Reasonable selection, good service.
Rae
February 19, 2025
1 out of 5
I arrived to do an in-store pickup for the convenience. The two lines up front were for checkout and store pickup, so I got into the store pick-up one. I was the only one in it. I stood there for five minutes while there were 3 (one armed guard) people at the front, 4 over by the computers, and 2 behind the counter. When the workers behind the counter saw me, I thought they'd help. Instead, they looked at me, carried on their conversation, and slowly walked away. The 4 workers standing in a circle talking over in the closest department saw me standing in the pick-up line but looked away once they saw me looking at them. I had to wave my arms at the asset protection worker to get attention, but no one came over until I entered the checkout line. Why do y'all have so many workers unwilling to help? The store has zero customers. Why do y'all have two lines at the front if the pickup line is not being used? I will not return and buy what I need from Amazon.
Response from Best Buy
February 19, 2025
Hello, Thanks for sharing your feedback with us. Ordering for store pickup should be a quick and easy process to get the items that you need. I understand having the employees see you standing there to pick up your item though and not assist, isn't a welcoming experience to have. I'd be happy to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, your order number, and mention your "Google review 64830133" in your message. Sincerely, ^Melissa

About Best Buy Bellevue

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