header_logo

More to Explore

Frequently Asked Questions About Best Buy Bellevue

How do I check product availability at the Bellevue Best Buy?
How do I check my order status?
My local Bellevue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bellevue stores’ holiday hours?

Recent Reviews

4.1
(5918 reviews)
Derek H
January 03, 2026
5 out of 5
The dude that helped me was awesome he was very nice and knew what he was talking about
Alex Z
January 02, 2026
1 out of 5
Worst in door customer service ever. Stay away
Response from Best Buy
January 02, 2026
Hello, thank you for sharing your thoughts with us here. Can you please reach out to us on Facebook (https://bby.me/gl889c), Twitter/X (https://bby.me/b0ev15), or Instagram (https://bby.me/0st7ow) with more information about your experience? Please begin your message with "This is regarding my Google Review #99546".
Sam M
January 02, 2026
3 out of 5
Corporate big box electronics. Nothing outstanding...
Response from Best Buy
January 02, 2026
Hey, Sam, Thank you for reaching out here to share this review. We hate to hear your recent store visits may have been negative ones, and would like to see if we can help. To get started, please send us a message on Facebook (https://bby.me/xj9xul), Twitter/X (https://bby.me/riynp7), or Instagram (https://bby.me/748c53). Please also include a note stating you are reaching out from a Google review by including this reference number: #99262. We look forward to hearing from you!
Parul M
December 27, 2025
1 out of 5
I wish I could give zero stars. We had an absolutely horrible experience today with Best Buy. We placed a delivery order for an LG refrigerator that was scheduled to be delivered today. I also paid $59 for installation and $17 for the water line kit, specifically to avoid any issues. When the delivery team arrived, they said they could not complete the installation because they “didn’t know how to connect the water line.” This is unacceptable, especially after charging for professional installation. The delivery person told us he would wait outside and that we would receive a call from Best Buy within 5 minutes to explain the next steps. Instead, without informing us, the delivery status was marked as rescheduled and the delivery team left. We never received the promised call. When I contacted customer service, they had no information about what happened and simply told us to reschedule delivery for next week. To make matters worse, we had already disposed of our old refrigerator in anticipation of today’s delivery. We are now left without a refrigerator at home. This level of mismanagement and lack of accountability is shocking. This was an extremely poor customer experience, and it completely ruined our holidays. I expected far better from a company like Best Buy.
Response from Best Buy
December 27, 2025
Hello, Parul. Thank you for your review. This is not the kind of experience we want our customers to encounter. Not having had your fridge delivered and installed is understandably frustrating, We'd like to take a closer look into this and see what may be possible. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/gk03se) - Twitter/X (https://bby.me/oyje2a) - Instagram (https://bby.me/o28ox6) When reaching out, please mention it is regarding your Google Review 96222. Kindest Regards.

About Best Buy Bellevue

bestbuy.com