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Frequently Asked Questions About Best Buy Bellevue

How do I check product availability at the Bellevue Best Buy?
How do I check my order status?
My local Bellevue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bellevue stores’ holiday hours?

Recent Reviews

4.1
(5925 reviews)
Yeager K
January 12, 2026
1 out of 5
Quite disappointed with the staff. An employee helping my younger sister checkout became impatient with her because she accidentally payed with her card before the employee was done processing a gift card for her purchase and told her to “Chill out. This is the problem with kids nowadays, they don’t have any patience.” Having worked in customer service many times before this is NEVER how you respond to a shoppers mistake especially with a service issue at this level.
Garrett M
January 12, 2026
5 out of 5
I wanted to take a moment to sincerely express how much I appreciate the top-tier support I received from the Geek Squad team at the Best Buy in Bellevue. The team truly went above and beyond to ensure my issue was handled correctly and with care. Michael, Abbas, Kevin (Manager), Kristian (Geek Squad Manager), Riley (experience manager) and Andrew (Marketplace Director) were all incredibly patient, knowledgeable, and kind throughout the entire process. They worked together seamlessly and made what could have been a stressful situation feel easy and reassuring. As a long-time Best Buy member, I can confidently say this team exemplifies the very best of Geek Squad service. Their professionalism, empathy, and commitment to doing things right did not go unnoticed, and I am extremely grateful for their support. Thank you all so much for the exceptional service and for setting such a high standard.
Natalie U
January 12, 2026
1 out of 5
NEVER ever ask for Ari. Horrible customer Service, offered to help me set up my Apple Watch and then walked away after the sale was made and I had two people call her from the back. Wasn’t communicating at all.. felt taken advantage of.. HORRIBLE experience. If I could give 0 Stars I would.
Benjamin H
January 10, 2026
5 out of 5
I had a crisis when my sound went out on my Lord Of the Rings movie pre Christmas. I went to the store and a giant greeter immediately sent me to Benjamin in Sound. I related the 10 separate components running obsolete windows and in 1 minute he got me the most incredible system with REPAIRS. Got home and the movie was incredible. A moment of crisis handled with great teamwork. Your store rocks. Your people are awesome. WOW. THANK YOU!!

About Best Buy Bellevue

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