Advocate B
December 24, 2025
Best Best Buy I’ve Been too..My Loved one found it easy to get a new Xbox Controller with a Warranty!
And they had Kind Staff that’s the most Important.
I believe the staff made my loved ones visit Awesome!
Accessibility Is A Plus🥰
Yall consistently don’t give a crap about customers. I can’t tell you how many times I’ve walked in wanting to spend thousands and am told “I’ve got my hands full right now” and they send me away. Very little associates working here anymore and the ones that do are fully incompetent. Y’all need to start being more focused on helping a customer in a quick manner rather than stocking shelves. In the time the guy told me he was too busy he could have been up and down off the ladder to get what I needed. Be better!!!
Bought an excellent condition open box Samsung QN90F 75”. Arrived with the wrong stand inside. Went to the store and they provided me with a new stand. Got back home to set the TV up and the screen itself was outside of the bezel of the TV when I unpacked the TV. Had to rent a U-Haul and drive the TV back to the store and pay $300 more for a brand new instead of open box. Now my Christmas gift is delayed till after Christmas as well. Terrible experience. None of this was caused by me as I had it delivered to my living room by Best Buy themselves.
Christian G
December 20, 2025
I don’t remember their names, unfortunately, but from the person who greeted me at the door, the person who checked me out, they both worked as an amazing team and handling what I needed. I was really impressed with their Customer Service. I ended up forgetting my ID and a figured out how to sign me up for a credit card.