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Frequently Asked Questions About Best Buy Emeryville

How do I check product availability at the Emeryville Best Buy?
How do I check my order status?
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Emeryville stores’ holiday hours?

Recent Reviews

4.0
(4652 reviews)
Jonathan B
June 02, 2026
4 out of 5
Good variety of electronics. Limited in the brands offered for external keyboards. Service variable with some sales people being very helpful and others couldn't care.
Edrin O
May 28, 2026
1 out of 5
this place is why businesses like these are heading nowhere. There is zero customer service , it takes 30 mins to have someone unlock an item for you even when the store is empty. On top of all this their customer service is horrible! i went in today to replace a charging brick that died after just 15 days of use and the answer was “ sir we cannot replace this , go talk to the company that makes this , we just sell the item” … i see LOL . good luck
Antrell B
May 21, 2026
1 out of 5
Like I said Also watch out for this store they will have you sign something saying that there's no child pronography on your tablet or laptop or whatever and take it into their possession to be destroyed or whatever and then we'll say that it sent out for repairs like no my tablet is not for sale in the stores anymore at Best Buy stores so if it's not in store any more you get store credit same day u visit best buy store like you see on my return receipt in pictures Also to best buy CEO these people at this store are going to have a Law suit against your store because they fell like they can treat people of color any type of way they feel. And I've complained about it to phone operators in the chat in the Best Buy app and yet they're still allowing these people to play with me calling my phone talking about my tab that I requested them send out is ready no these guys at this store aren't to be trusted
Chellē M
May 13, 2026
4 out of 5
Professional, knowledgeable staff. Well kept store, cleanish bathrooms

About Best Buy Emeryville

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