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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2521 reviews)
A r
June 01, 2026
5 out of 5
Great place to buy tech the employees always can help with anything you have trouble looking for
Steven G
May 26, 2026
5 out of 5
The person in the television department was very knowledgeable, friendly, accurate and was helpful for us making a decision.
Melanie
May 05, 2026
1 out of 5
Do not waste your time worst experience ever! First try to order a chest freezer online twice, but the order would not go through. Then I checked my bank account and my bank account was charged twice, but there was no order placed. Therefore Best Buy could not complete the order.
Second, I went to the store, made an in person purchase of a freezer, did not have one on display, Was able to pick it up get it loaded came home got unloaded and then went to open it and the freezer is damaged not just a little like the whole corner shattered. Call The store and get directed to Customer service from who knows where and they tell me I have to wait to speak to somebody until Monday. Monday I call and they can do an exchange but I have to wait two weeks for them to do it along with pick up the old and bring me a new one. In the meantime I have 300 pounds of pork that I need to get in a freezer. Talk to a manager and not helpful at all can’t do anything I can bring it in. They could try and put a hole on a freezer that they have at the store but no guarantees. Worst experience ever will never buy something from there again
Response from Best Buy
May 05, 2026
Hello,
Thank you for the review. We never want to make it difficult to shop with us online. We certainly understand your frustration.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 149056
Timothy B
April 30, 2026
5 out of 5
Great sales encounter with Graciie while shopping for a new tablet this afternoon . Friendly and knowledgeable, took time to ask and determine my usage needs, showed options for the tablet and keyboard cases. No pressure, no upsell, first class customer service.