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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2440 reviews)
Dustin C
September 19, 2025
1 out of 5
Ordered an iPhone 17 received and email stating “If you're adding a plan, the person named on the plan must be there for pickup. We can help you transfer your data from your old device to your new one.”
I was told to leave with my phone and no help
Liz n
September 19, 2025
2 out of 5
We waited for the Labor Day sale to buy new appliances for our new home. The sale was great, the young man that helped us, Xander, was very nice , but noone told us that the appliances were not available until the end of November or possibly at all! Also heavily pushed the protection plans for nonexistent appliances. How very strange. We won't be returning and we returned everything because we need them sooner, obviously. Why are you selling things that aren't available ? Why are there so many clerks on the floor and noone knows what's going on? Your people need to be trained better.
Response from Best Buy
September 19, 2025
Hello Liz
Thank you for providing us with your review. I am happy to hear that you had a great interaction what Xander, but I am saddened to hear your feedback on the rest of your experience. We would like to see if we can help in any way. To speak with a representative, you can contact us through social media? You can find us at a Social Media platform listed below and reference Google Review #45161 in a private message.
Facebook (https://bby.me/836g97)
Twitter/X (https://bby.me/2t7sha)
Instagram (https://bby.me/6fr251)
Thanks,
Kevin M
September 17, 2025
5 out of 5
The staff was very friendly and helpful early this afternoon. I found what I needed. While one of the products I bought will need returned this weekend due to serious product quality issues, I can't blame the staff. They earned their store a 5 today. 👍
Robin P
September 17, 2025
5 out of 5
We were looking for a new TV. I wish I had gotten the name of our person. She listened and helped answer all questions.