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Best Buy Traverse City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Traverse City
How do I check product availability at the Traverse City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Traverse City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Traverse City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Traverse City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2424 reviews)
G S
August 27, 2025
1 out of 5
I'd like to say this first my product was replaced and my money was given back. Let's start with the fact that my switch broke at about 2am the night before so we shopped around and found something at best buy and was told "its the last OLED switch in-stock and he's surprised it hasn't sold" in fact what i was told was that I would be purchasing a brand new unopened switch but it had been returned earlier that day....suspicious already then I get home and I'll leave the pictures down below but the switch was not only opened and used but also completely broken and wouldn't even charge. My situation was resolved the point of this review is to let others know that my experience was beyond shady especially at a place full of expensive electronics.
Jessica G
August 23, 2025
3 out of 5
I love best buy. But I will say trying to call the store and get through to a real person is such a hassle, apparently they dont transfer you to geek squad though they are in their store. I couldn't find the number called got hung up on and then told they won't transfer. Just never call? Go in person.
Response from Best Buy
August 23, 2025
Jessica,
Phone communication can be frustrating when you are unable to get to the appropriate party. Our support team would be happy to assist with your concerns. Simply send a private message using the phrase "Google Review 33693" to one of the links below.
Facebook (https://bby.me/qm0ojp), Twitter/X (https://bby.me/h73xxv), or Instagram (https://bby.me/5ngipo)
We look forward to hearing from you.
Sincerely,
^Tina
Noah B
August 20, 2025
2 out of 5
Not a bunch to do or see their
Wynne E
August 20, 2025
5 out of 5
Prompt service