Frequently Asked Questions About Best Buy Kennesaw
How do I check product availability at the Kennesaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennesaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennesaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennesaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1822 reviews)
Roy M
September 02, 2025
5 out of 5
I came to best buy to buy a laptop for my granddaughter who is off to college now. There were great deals on computers for students and I prefer best buy over the other electronics stores. It was vary busy there but the young man that took care of us was vary friendly and knowledgeable and also vary polite which expressed me.
Even though the store was vary vary busy, everything was in order and clean. I will definitely recommend this establishment.
Paco L
September 01, 2025
1 out of 5
Customer service was so disrespectful. Don’t know their name but they were young kids. Will not shop here again. Went to MicroCenter instead and they were way much professional. Best Buy should do a better job at hiring people.
Pheng C
September 01, 2025
1 out of 5
Came in to buy a computer and do a trade in. Was approved for the trade in value. But then was denied by 2 other associates for the trade in and the 2 associates was being very disrespectful by laughing. Very unprofessional.
pearlye b
August 29, 2025
5 out of 5
Jacob did an amazing job jumping in to help me! Loved his customer service.