This is the worst service I have ever experienced. I went in to buy a dashcam I approached the front desk and asked for help and recommendations, but no one was able to assist me. They told me they would send someone over to help, but I waited for 30 minutes and no one showed up. I guess I'll have to buy it on Amazon. Terrible service.
Response from Best Buy
May 13, 2026
Hello, Hugo,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 151831.
Facebook (https://bby.me/kMi49w)
Twitter/X (https://bby.me/nSS4pe)
Instagram (https://bby.me/C1e3gB)
We look forward to assisting you there.
Helpful staff, just a little too arrogant
I received EXCELLENT service today. The technician was patient, knowledgeable, efficient, explained things well, and set me up for success with my new laptop. I am thankful❣️
Best Best buy store in Georgia!