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Frequently Asked Questions About Best Buy Smyrna
How do I check product availability at the Smyrna Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Smyrna Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Smyrna stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Smyrna Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4752 reviews)
Dre W
October 19, 2026
1 out of 5
i will never come back to this store i took my daughter there on 10/19/2026 and from the best buy worker to the att sales man or very stereotype people. They were trying to get her to reply for a credit card when we told them we did not want one, but they assisted on hard doing it, and they say just try it and we can see where your credit at, and we can determine if you eligible for AT&T or not and the att guy put her information into the system, and she told him you put my social in wrong. He kept telling her, no, I put it in right, clicking enter, telling her our application was rejected. Stereotype of skin color never coming back
Response from Best Buy
October 19, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that you felt pressured or that the service was overbearing when trying to check out. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/fgkgCR), Twitter/X (https://bby.me/ZKRSUR), or Instagram (https://bby.me/9v3FQT). Please include the Google Review reference number #240461 when reaching out.
Antonio D
October 11, 2026
5 out of 5
iPhone mais barato que não loja Apple
Bresha C
October 09, 2026
2 out of 5
Didn't have enough products.
SilverlakeVacations
October 08, 2026
2 out of 5
Tried to buy meta glasses. But even though there were a lots of employees walking around no one came to help. Even after asking nicely twice. I eventually left and went somewhere else to buy them.
Response from Best Buy
October 08, 2026
Hello!
Our goal is for every customer to feel welcomed, acknowledged, and supported whenever they visit one of our stores.
We understand how important it is to be able to reach someone when you have questions or want to reach out to your local store.
Facebook (https://bby.me/7V0Ve4)
Twitter/X (https://bby.me/buiOGd)
Instagram (https://bby.me/bzLV8X)
Be sure to mention your App Review number, #232373, in your message. Thank you.