This store did not have anyone working in the camera department. When I went to the front desk to inquire about lenses, they spoke to me as if I was bothering them. The lens I am interested cost close to $2000, I think it’s fair that I’m able to ask questions before making such a large purchase. I won’t be returning to this location any time soon. 0/10 for customer service.
Response from Best Buy
March 11, 2026
Hello, Nessa,
We appreciate you sharing your experience during your visit. We try to pride ourselves in ensuring we provide great customer service. This is not the feel we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. We'd like to get this reviewed for you further.
Please message us with the full details through our social media channels on Instagram (https://bby.me/nrpDbl), X/Twitter (https://bby.me/reyvsK) or Facebook (https://bby.me/jlKdtj). Also add Google Review 128146. We look forward to hearing from you.
Se encuentran muchas heramientas para oficina y dispositivos electrónicos variados
When they have a release event they won't let anyone know how much they have or anything
lincoln o
February 22, 2026
Fantastic customer service