Frequently Asked Questions About Best Buy Perimeter
How do I check product availability at the Perimeter Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Perimeter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Perimeter stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Perimeter Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3322 reviews)
Jean-Luc T
February 02, 2025
3 out of 5
Helpful staff but merchandise was scattered around the store. Could really use some reorganizing
Response from Best Buy
February 02, 2025
Jean,
Thank you for the review. I completely empathize with your feelings about the store not appearing organized. It's important to us that you feel comfortable and secure while shopping, and we strive to create a welcoming atmosphere for all our customers.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64768356.
Regards,
^Kristy
Caleb W
January 27, 2025
5 out of 5
I came to this location to buy a home theatre sound system. Amber is one of the home theatre and home appliances specialists and helped me find the perfect option that was well within my budget. I left with a much better system than I had planned to get and at a cheaper price than I was initially going to spend. Thank you, Amber for the expertise and assistance.
Maria B
January 16, 2025
1 out of 5
They never helped me, I stood there for 20 minutes and asked for help 3 times
Response from Best Buy
January 17, 2025
Hello, Maria,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64687496. We look forward to hearing from you.
Sincerely,
^Deysha
Max N
January 16, 2025
5 out of 5
Carlos at BestBuy 1201 Hammond Dr NE is the MAN. Helped me save money on a Xbox controller. Thank you Carlos!!