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Best Buy Southlake
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Southlake
How do I check product availability at the Southlake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southlake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southlake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4305 reviews)
Reuben J
August 01, 2025
5 out of 5
My package was ready for pick up when I arrived from another store. Great Customer Service.
Whitney S
July 31, 2025
5 out of 5
Not a large variety of cameras but I was directed 😉
Caio C
July 26, 2025
3 out of 5
I’ve seen a better Best Buy already…
Lately they only have good prices in some specific days an year
Response from Best Buy
July 27, 2025
Good Morning, Caio,
We absolutely understand that shoppers are always looking for the best available prices on any items. So, we know how you are feeling after being unable to do so with us. Best Buy utilizes our Price Match Guarantee, in addition to sales and membership pricing to help our customers save money when shopping. We'd love to connect directly with you and work to assist you with these concerns. Please feel free to privately message our team on social media, so we can partner you with a specialist.
- Facebook (https://bby.me/fp0kzs)
- Twitter/X (https://bby.me/do30y6)
- Instagram (https://bby.me/yhgxtt)
Trinity
July 25, 2025
1 out of 5
The entire staff needs to attend basic customer service training. Ridiculous