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Frequently Asked Questions About Best Buy Southlake

How do I check product availability at the Southlake Best Buy?
How do I check my order status?
My local Southlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southlake stores’ holiday hours?

Recent Reviews

4.0
(4223 reviews)
David B
December 18, 2024
1 out of 5
My Wife Bought Me a Oculus 3s Batman Edition. She Let Me Open My Christmas Gift And We Were So Upset . In The Box Was A Used Oculus. She Assured Me It Was Okay And We Went To Best Buy To Them Telling Me Theres Nothing They Can Do . We Call Customer Service To Get Told The Same . I Just Find It Unfair Being Ripped Off By A Company As Big Is This And Im Very Unsatisfied !! Something Has To Give.
Response from Best Buy
December 18, 2024
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64577024" and share your full name, email, and phone number. Thanks, ^Jacob
Derrick T
December 09, 2024
5 out of 5
Awesome staff and customer service
Monica C
December 07, 2024
5 out of 5
I had a wonderful experience. I bought a TV online, but purchased the wrong item, so I had to return it. It was not a problem at all. Everything went great!
donnie t
December 01, 2024
5 out of 5
Love this shopping center ,anything you want......bar none.......

About Best Buy Southlake

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