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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5619 reviews)
Richard &
December 17, 2025
5 out of 5
I am not a fan of big box stores, though this Best Buy was better than most I have visited. The crew members actually tried to help if we had questions and steered us towards what we were looking for. It was fairly well stocked with products and lots of items for the season as well. Then the cashier who assisted us wet out of their way to help us locate some hard to find items that were limited purchases. We will visit here again.
Ray A
December 16, 2025
5 out of 5
Love best buy
Juanita R
December 15, 2025
3 out of 5
Ease of ordering from Amazon 5/5. Ease of picking up from pickup counter (all five times) 2/5. Knowledgeable staff 4/5. Quality electronics (3/5 - price but need tech/geek squad faster when my family buys the more expensive products). Amount of people standing around at a station is interesting. Only helpful if helpful but they definitely always know where to go when asked specifically for an item. Wait time in line for pick up (3 ahead): 25 minutes. Checkout line: cleared twice in same time. Plan ahead! Still a good store!
Response from Best Buy
December 15, 2025
Thanks for the feedback, Juanita. If you have any questions, or would like to add anything about your visit, please reach out to us on social media. We ask that you also reference your review number, 88680, when you message us. Cheers. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Timothy S
December 15, 2025
1 out of 5
GEEKSQUAD IS SO UNORGANIZED!! ANDREW DON’T ACTS IF HE REALLY DON’T WANT TO BE HERE. ALL HE HAD TO DO WAS PICK UP THE ITEM I DROPPED OFF N HE TELLS ME THAT ONE OF HIS CO WORKERS WILL GET IT🤦‍♂️THEN AFTER WAITING 20MORE MINS MR ANDREW DECIDES TO TAKE 3 STEPS TO THE BACK TO GET MY ITEM.WAS THAT SO HARD.NEVER AGAIN..
Response from Best Buy
December 15, 2025
Hi Timothy, Thanks for sharing your experience with us. We're concerned to hear about this situation and experience with our Geek Squad team. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/pk8lsv), Twitter/X (https://bby.me/dgszc2), or Instagram (https://bby.me/50h1f6) and mention your "Google review #88642," we'll be happy to look into this with you.

About Best Buy Augusta

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