Best Buy Athens

The reason I even gave two stars is because the sales rep did a great job in getting my order filled. But then he told me my receipt would be emailed. It wasn't. I tried to get on their web site to retrieve a receipt but when I tried to sign in, I was told a verification code would be emailed but never was. Then I tried using my phone but no verification code came on my phone either. So I got on chat and the rep said he/she had sent an e-mail with the receipt and to wait 30 minutes (I guess the rep is sending it from Venus or Mars). Never came. So I tried again with another chat rep. They sent it to my e-mail and even sent it to my wife's e-mail address (told me to wait 2 hours to receive. Must be from another galaxy, altogether). Never came to either addresses (it should be noted here, these are the people who sell advanced computer systems. Go figure). Now, I'm going to have to drive 50 miles back to the store to simply get a receipt for a purchase. Come on, people. We're not cracking the Divinci Code, here. Just e-mailing a receipt. Your company should do better.

I make pretty good money doing the work that I do and I do choose not to spend it on bs like expensive clothing however this appears to be a concept this generations oncoming workforce can't seem to grasp as superficial and shallow conceptions kept them following me around the store like I was a theif. Maybe when they loose their buisness from harassing customers the location will close and it would be well deserved.

The store itself is fine but delivery and customer service is horrible. My order was marked as delivered and picture was taken in my mailbox. The order was not there because I refused it when the driver finally drove up to my house. I refused the order because it did not have all my items. I was unaware that there would be multiple deliveries in one day. I have a fractured spine and fractured tibia otherwise I would have picked the order up myself. I called customer service 3 times. Was refused to change my order to pick up and refused to issue me a refund.

Got a new phone at a grate rate