Best Buy Athens

Geek Squad was helpful, but whoever they have working on phones bak there is terrible. I went to them to fix my swollen battery, which was bowing the screen, they replaced the battery and screen. The screen worked for 2 weeks, and started glitching out, so I had to take it back. They then told me they needed to do a software update and a reset just in case. They failed to notify me that I would need to make sure my phone was backed up first, so now I'm missing at least 2 years of data. So in conclusion they fixed my phone, but not really, because I had to take it back due to a crappy install. Then they just assumed everyone has iCloud, and the warnings that would have been present before factory reseting someone's phone don't need to be relayed to the customer. Always back up your phone, even when you don't think the repairs warrant that, and just go to Apple. Honestly, after this, I'm never buying iPhones again.

The geeks saw me without an appointment and was able to get my laptop up and running with no charge!

Stopped in to check prices on some items. Staff is very knowledgeable about products and pricing to make sure you purchase just what you need. If you need help with electronics I would recommend you stop by this location for assistance

Dylan was absolutely phenomenal. My husband and I had a return and he helped us and was so kind and knowledgeable! If you ever find yourself at Best Buy you should ask for Dylan! He is also very knowledgeable about dishwashers and any kitchen appliances. Thank you Dylan!! We will be back just because of your customer service and outstanding knowledge!