I returned a damaged item to exchange in store that I had ordered online. Since they don't carry it in store, they ordered one to be delivered to my house. The next day, Monday, it was delivered. That's right, it was the exact same damaged product that I had returned the day before. Unbelievable...
Response from Best Buy
July 15, 2025
Hello, Mike,
Thank you for sharing your concerns with ordering a product to be delivered to your home and having an item with a similar issue being received. I would be glad to look into this concern for you. Please reach out to any of our Social Media Profiles below with Review 15805 for support.
Sincerely,
^ Tommy
I would highly recommend them to anyone
Chandler T. Made an unpleasant broken phone experience much less stressful for us this weekend! He was helping multiple people at once with their needs and all of us felt taken care of.
The honesty, knowledge and care given to us made me feel more comfortable to purchase my phone with Best Buy rather than other options I was looking into.
If you are unsure about your technology purchases Go to the Athens Best Buy and they will help you make the right decision! Thank You!
Workers were nice and helpful.