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Frequently Asked Questions About Best Buy Athens

How do I check product availability at the Athens Best Buy?
How do I check my order status?
My local Athens Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Athens stores’ holiday hours?

Recent Reviews

4.1
(2840 reviews)
Diana D
December 17, 2025
1 out of 5
El peor lugar la atención pésima y nadie sabe dar razón de las promociones falsas que hace esa tarjeta
Chandler
December 15, 2025
1 out of 5
Waited at a closed cabinet for 45 mins. Had one employee walk up and open the one next to it and tell me he can’t help me and he would get someone who could just for me to wait for another 10 mins. Just decided to leave after that
Response from Best Buy
December 15, 2025
Hello. Not receiving the proper assistance is far from the customer focused experience we aim to provide. We would like the chance to document this feedback and help assist if needed. Please feel free to reach out to us on Facebook (https://bby.me/uw9d2j), Twitter/X (https://bby.me/aws1dn), or Instagram (https://bby.me/acyz2l) and include Google Review number 88752. Thanks.
Lonora H
December 08, 2025
5 out of 5
Everything was good from checking in curbside to them bringing my packages out. It was all done quickly with little to no wait time.
Erin T
December 06, 2025
5 out of 5
Had a great experience at this Best Buy today. Had an appointment with the Geek Squad today to troubleshoot my dash cam. They were super friendly, fast and helpful. Everyone else we encountered was also friendly and offered assistance without feeling overbearing. A good experience all around from making the appointment, getting the reminders, asking for help locating the automobile bay, and browsing the store while waiting. And as an odd addition to the experience, while we were waiting inside the store, near the Geek Squad car bay, we heard a very loud and alarming scream come from inside the store. I was impressed that multiple Best Buy employees were prompt in investigating the sound and check on the customers. I could imagine being tempted to avoid investigating for fear of confrontation or a scene if it were me.

About Best Buy Athens

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