Frequently Asked Questions About Best Buy Melbourne
How do I check product availability at the Melbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Melbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Melbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6029 reviews)
Marina B
September 13, 2025
5 out of 5
Jordan Bruce and Ken were FANTASTIC! The best customer service I've ever seen, I mean just amazing. This place is the best! Definitely go here for all your tech needs. :) ❤️
Bobby C
September 13, 2025
1 out of 5
It’s a bummer when the only brick & mortar place to get what you need locally is over priced and the employees are not educated on the products they are trying to sell.
Response from Best Buy
September 13, 2025
Hello Bobby,
Thanks for taking the time to leave us a review regarding your visit. We would love to document your experience, so we can find ways to improve the shopping experience for our customers. Can you connect with a representative on one of our Social Media pages? All you need to do is reference Google Review #4300 in a private message to start.
Facebook (https://bby.me/0acv8m)
Twitter/X (https://bby.me/73jglu)
Instagram (https://bby.me/5p8zqa)
Thanks,
Secole B
September 12, 2025
5 out of 5
Went to buy workout ear buds! Got a great deal! Aeden and the other guy in electronics were awesome!
Chalaunte W
September 11, 2025
4 out of 5
All personnel I interacted with were very professional and knowledgeable. If they couldn't answer a question, they would promptly find it for me.