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Frequently Asked Questions About Best Buy Melbourne

How do I check product availability at the Melbourne Best Buy?
How do I check my order status?
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Melbourne stores’ holiday hours?

Recent Reviews

4.0
(6005 reviews)
Abby K
August 23, 2025
5 out of 5
My dad and I had an absolutely delightful experience with Ali when we came to this Best Buy in search of new phones. Ali greeted us and helped us find exactly what we were looking for. Ali was very informative and answered all our questions thoroughly and with a smile. Thanks for making the process fun and simple!
Michel G
August 21, 2025
1 out of 5
Bad delivery service
Response from Best Buy
August 21, 2025
Hello, Michel, Thank you for reaching out to share your concerns with your delivery. I can understand that having a concern with a delivery can be difficult. We would be glad to look into your delivery concern if you could please reach out to us on any of our Social Media Profiles below with Review 32864 for support. Facebook (https://bby.me/erzmlg), Twitter/X (https://bby.me/09m03g), Instagram (https://bby.me/kcmr81) Sincerely, ^ Tommy
Jody C
August 20, 2025
1 out of 5
I had a 1.5 hour round-trip drive. I called before I went there to make sure that they had the computer. Then they connected me to the Geek Squad so I could confirm they had an appointment available and could transfer my data from the old computer to the new one. I then asked if it could be done while I waited since it is far from my home. I was told they would do it then but I would be waiting 30 minutes to an hour. I arrived at the store. Bought the computer and the tech support package. Took both old and new to the tech desk. Checked them both in. And was getting ready to walk away when I asked about how long they thought it would take. The tech said 3 DAYS! I told him I called ahead to confirm, etc and asked if he would do it while I waited. He said No. Stated that the tech appointment line really has no idea how long it will take - as if that made it ok. So I refunded everything and drove home. What a total waste if time. Didn't want to spend another 1.5 hours on the road to pick it all up!
Response from Best Buy
August 20, 2025
Hey there, Jody, We appreciate you reaching out to provide us with your feedback. I know how important it is to receive accurate information regarding service times, and I understand your concerns with your recent experience calling in. We would love to follow up with you on this to learn more about your experience. Please send us a private message on Facebook (https://bby.me/6x66l6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #32300" and share your full name, email, and phone number. All the best, ^Jacob
Sarasota F
August 19, 2025
5 out of 5
Best Buy was outstanding as usual. Walmart however was the typical zero service rude store. Was going to buy an iPad. Walmart wouldn't honor their own price of $299. Best Buy the employees were helpful and polite and sold it for the lowest price without hesitation.

About Best Buy Melbourne

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