Frequently Asked Questions About Best Buy Melbourne
How do I check product availability at the Melbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Melbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Melbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5883 reviews)
Pamela B
March 29, 2025
1 out of 5
Today while a friend was trying to make a purchase the cashier was told after we were already rung up that the item we were buying had a limit of 2 per person.Thought the register had a limit of 8 it showed and all we were buying. One manager Noah refused to actually speak to us and chose to only relay over there ear piece. I than asked for another manager Angela who refused to honor what was already on the register. Very bad customer service but not surprising since it's best buy..
Response from Best Buy
March 29, 2025
Hello, Pamela,
Thank you for sharing your concerns with item limits. I can understand that wanting to purchase more of items and not being allowed to can be difficult. Please note that the store can decide to sell less of an item if it is in high demand. You can certainly reach out to us on any of our Social Media Profiles below for more support in a Direct or Private message with Review 64983559, your full name, email, phone number and any details for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Erick Q
March 28, 2025
1 out of 5
Menosprecian
Pablo P
March 27, 2025
5 out of 5
100% satisfied
Mikeal B
March 25, 2025
1 out of 5
Called the store, got left on hold for 45 minutes. Not sure if I got a crap call center or a crap employee at the store either way unacceptable. Had to drive 30 minutes to verify it inventory
Response from Best Buy
March 26, 2025
Hi there, Mikeal,
Thanks for taking the time to leave a review here on Google. I can understand wanting timely support when calling in.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64969631” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi