Frequently Asked Questions About Best Buy Northlake
How do I check product availability at the Northlake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northlake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northlake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3393 reviews)
Sonam A
May 03, 2025
1 out of 5
Pathetic customer service. We have been waiting for more than 20 mins just to get a tablet. We were clear about what we gonna buy. We told them we need this. They first put us in que then another person came, he went to grab the tablet and came back after 20 mins. Never had this experience before at Best Buy. I would give zero star if I had the option.
Yamin C
April 26, 2025
5 out of 5
Hands down the Best Best Buy as this is my go to store. I needed a replacement for my meta glasses because I picked up the wrong one from Alpharetta best buy they wouldn't acknowledge or appreciate being there as. But as soon I stepped a foot into the store here I was greeted and immediately asked what I am here which I was here to return and Kaylani offered if I'd like a exchange which I had initially planned but not to execute and she took care of me in less than 5 minutes. She took care of it like a magic wand. I had to pay different sales tax like less than $1.00 or something and she offered me a space where if I feel it still doesn't fit well after trying I should consult her or one of the associates to work it out. Hands down the best Best Buy experience I have had. Thank you Kaylani for being so awesome thank you for being rockstar by becoming a help right at the door. Hope you succeed in every possible way in what you desire to be in. And thank you to best buy for recognizing the true potential in hiring of people like her. 💫💫💫💫💫💫✨✨✨✨✨🪄🪄🪄🪄🪄🪄🪄
Riyaz G
April 20, 2025
5 out of 5
I found mika at Best Buy.
She is very good. She explains very well.
Her behavior is especially good.
Thank You so much Mika.
Linda W
April 14, 2025
5 out of 5
Visited to get new phone chargers and a charger for my laptop. You can usually count on Best Buy to have what you need.