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Best Buy Northlake
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Frequently Asked Questions About Best Buy Northlake
How do I check product availability at the Northlake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northlake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northlake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3367 reviews)
Arnie S
March 19, 2025
5 out of 5
Nicely laid out! Clean. Helpful cashier!
M J
March 12, 2025
1 out of 5
I have always enjoyed the service at this Best Buy location and Best Buy in general. However, today, at the Tucker location, I had an unpleasant experience. Three service agents at the entry door greeted me pleasantly. One agent pointed me to the camera cables but didn't assist me further. Later, I saw her go out of her way to help another customer.
I asked another agent for help, and he was great, but the person he called to assist never came. I left without buying the product I needed and will be going to another location where I know the service is great. As I left, an agent asked if I found everything okay, and I said no. This experience was disappointing compared to the great service I usually receive.
Response from Best Buy
March 12, 2025
Hello there.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64919483.
Regards,
^Jason
Lizardo A
March 11, 2025
4 out of 5
BUEN LUGAR PARA LA TECNOLOGÍA!!!
Forrest M
March 04, 2025
5 out of 5
This is stored is updated with the latest merchandise