VaynSpyder O
February 26, 2025
Was looking for Pokemon cards. The customer service was great.
Johnny B
February 26, 2025
Geek squad area needs more employees. I dropped off my computer for repair, had to wait about an hour despite an appointment, then when I went to pick up my computer, rather than just handing it to me at check in, they made me wait for 40 minutes just to then hand it to me. Find another repair place if you can.
Response from Best Buy
February 26, 2025
Hello, Johnny,
Thank you for your review. No one likes to wait longer than expected, especially when you have an appointment. If you need assistance or would like to formally document your experience, please send a private message on social media with your name, phone number, and email. Kindly mention Google Review 64856502 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Christina B
February 24, 2025
I have to say Best Buy was awesome. When I was younger, it has changed so much. The service is not like it used to be the products that used to be available and easily to get from there are no longer available to buy there i was very disappointed
Response from Best Buy
February 24, 2025
Hello, Christina,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64847388.
Regards,
^Kristy
They have a lot more selections in almost every isle than the last time I went there which was great. I bought a TV.