Michele N
September 15, 2025
They had exactly what we needed and the sales person was extremely knowledgeable and helpful.
Luisa V
September 14, 2025
I went in expecting a quick transaction, but instead I had to wait about 14 minutes at the register for a price check because the item rang up $120 higher than the advertised price. Thankfully, the manager honored the correct price, but it’s definitely something to keep in mind when shopping at big box stores like this.
On the positive side, the cashier was very patient and professional throughout the process, and made sure to call the manager right away. That part of the service I really appreciated.
Overall, I got the item for the right price in the end, but the delay took away from the experience.
Response from Best Buy
September 14, 2025
Good Evening, Luisa,
We absolutely understand how you are feeling after an unexpected delay while addressing an error that occurred with the price of an item. We would be happy to review this further with you. Please feel free to send us a private message via social media, so we can help.
- Facebook (https://bby.me/nq186w)
- Twitter/X (https://bby.me/jkx1bh)
- Instagram (https://bby.me/8bv1zs)
Pamela P
September 14, 2025
They had what I wanted at a reasonable price, where as Walmart didn't have it available and didn't carry it.
Beatrice S
September 12, 2025
Bought a new Galaxy phone, the gal that helped me was expert in suggesting protective cover. She did great in setting up my new phone, transferring info from old phone.