Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4263 reviews)
Ilkin Y
April 29, 2025
5 out of 5
I liked thanks
Alan D
April 29, 2025
5 out of 5
Online order of tesla charger for pickup. Went well. Smooth and quick.
Yamin C
April 26, 2025
1 out of 5
I normally visit the best buy in Tucker or in Buckhead. But I happened to be visiting in Alpharetta best buy because I was visiting my family member who lives nearby. There's a lady who is short with glasses who works here who she thinks she is on point in everything she does. Although I never mentioned she says we don't do price match. I said I never asked for price match. What mind space is she in I am in awe. Anyway, I came here to get meta glasses which because of her not maintaining the eye contact and negative and odd body language I picked up the wrong size of glasses which I later went to her to tell her she said there's a restocking fee which I am fully aware of. Then when I tell her to look up the correct size here or any other location she search on the computer saying no where its available. Next day I visit my nearby tucker best buy asking for return she said I can just exchange for you at no cost. Thank you for showing me that your best buy in Alpharetta is the Bye Buy Alpharetta. Look up my review on best buy tucker btw if you care to know how to serve and work for people.
Matthew G
April 25, 2025
5 out of 5
Corey was honest, inviting and knowledgeable. He helped us select a new router/modem setup for our house. He’s an exemplary person!