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Best Buy Alpharetta
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4327 reviews)
Herb B
August 15, 2025
5 out of 5
I haven't been in one of these for years. It's a great store. There is so much here. I think I was asked at least three times if I needed help. Fun place to drop by and see what's out there.
therockman63
August 15, 2025
2 out of 5
First time leaving a review and unfortunately it's not good. I can in to buy a phone and the Samsung representative Ashley was absolutely lovely. She was knowledgeable and the entire time she was respectful. However when it came time to pay it took 10 minutes to find a single bestbuy employee, as Ashley needed them to finish checking me out. Only reason it's not a one star is because Ashley made my experience somewhat enjoyable. Way to long of a wait for a bestbuy employee
Response from Best Buy
August 15, 2025
Hi there!
Thank you for your review! As someone who values timely and efficient customer service, I completely understand your concern with the delays on your recent in-store visit. At Best Buy, we prioritize all our customers and aim to provide satisfactory service in every interaction. We greatly appreciate your feedback, as it helps us improve.
To formally document your concerns and assist you with any questions, please reach out to us on Facebook (https://bby.me/yanq75), Instagram (https://bby.me/wrz1ob), or Twitter/X (https://bby.me/6nvpdz). Be sure to mention your Google review 29739.
Kind regards,
^Pre
Bonsai D
August 15, 2025
5 out of 5
Aldo at the Alpharetta store was super helpful! Thanks so much.
Prasad J
August 11, 2025
5 out of 5
This is my go-to Best Buy. Over last 22+ years there is so much we as family have depended on this store location.