Alex was extremely helpful! He went above and beyond helping us find PC parts.
Alex is the best, he helped out two of my friends and I when we were looking for parts for our new PCs, and went above and beyond to help find a monitor that wasn’t in an easily accessible place so I could get a better price! Thank you, Alex!!
Jillian R
October 29, 2026
Extremely disappointed in Best Buy’s installation service. The installation team which we paid extra for came to mount the tv on our wall and ended up scratching it in 4 spots on the frame and the screen. While they did deliver a replacement, they failed to coordinate a new installation appointment, leaving us with a new tv in a box for over a week.
After an issue caused by their own team, the least I expected was for Best Buy to make things right promptly and take reasonability for the inconvenience, which they will not do.
Response from Best Buy
October 29, 2026
Hello Jillian,
Thank you for taking the time to share your experience. We understand your concerns regarding the damage that occurred during installation and the delay in arranging a follow-up appointment for your replacement TV. This is not the level of service we strive to provide to our customers'. If you would like to chat with us about your experience, please reach out to us on any of our social media profiles below with Google Review 245106.
Facebook ( https://bby.me/Bbd9Oy)
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I came in today looking for a speaker, microphone combination. I looked but then struggled a bit to find exactly what I needed. I came by William and he was awesome. He was able to show me everything I needed and helped my get a buggy to carry it out. He could tell I was in a rush, he promptly checked me out. Awesome experience, I will be back.