Frequently Asked Questions About Best Buy Douglasville
How do I check product availability at the Douglasville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Douglasville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Douglasville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Douglasville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2658 reviews)
Tiffany E
October 20, 2025
5 out of 5
My experience in Best Buy was very good. I was greeted very nicely when I walked in and the employees were very knowledgeable about the questions I had. I had a question about the tablet I purchased and that helped me a lot and I was happy about purchasing it because of that. The prices are a little high but everything is these days. The place was very clean and organized. You can tell the employees care. I would recommend this location to anyone.
Arteysia
October 19, 2025
5 out of 5
Justin & Hunter were amazing! Thank you so much for helping me resolve my order issue. Although I didn’t initially purchase at this location. Very professional, attentive, and straightforward .
Ashford
October 16, 2025
5 out of 5
Recently ordered a 55in Sony TV. Pick up with Richard and David was simple, smooth, and fast. They took their time loading into my car. Couldn't have asked for an easier pick up.