The store is a bit of a trick to reach but the layout & staff are great; very helpful, will shop there again.
Kalen, at Best Buy in Springfield MO, was very helpful, and professional, with helping me find the best desk top computer for my business. He wasn't pushing in trying to sell me more than I needed! He was very informative and gave me options to make sure I knew about everything they offered, and let me make the decision! Highly recommend Kalen, to request for your computer questions and needs! Thanks again Kalen! Awesome job!!
This is my last time visiting Best Buy store. I live 40 mins away from here. I needed a new iphone 17 pro max (unlocked) so I called them and the lady said there is few in stock, specifically in deep blue 256gb, so we went to the store. On arriving at the store, we told them our situation and the lady told me they don’t have any unlocked. She even mentioned Apple can only sell unlocked phones. If thats true, why they just wasted my time. I also had bad experience while buying Apple watch series 10 in another Best Buy store at Joplin, so I bought it at Walmart. Never ever visiting this store again.
Response from Best Buy
October 10, 2025
Hey there.
Thank you for your review, Sandy. We can understand how you are feeling regarding your recent visit to purchase an iPhone. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/ekyib2)
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When reaching out, please mention it is regarding your Google Review 54084.
Kindest Regards.
Phoenix Y
October 08, 2025
My freezer stopped working and I placed a curbside order yesterday for a deep freezer it was done quick and they loaded it for me.