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Frequently Asked Questions About Best Buy Battlefield

How do I check product availability at the Battlefield Best Buy?
How do I check my order status?
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Battlefield stores’ holiday hours?

Recent Reviews

4.0
(4928 reviews)
ArtIsLife
May 16, 2026
1 out of 5
Went in today with my son so he could buy a 50" tv. We got passed around to some short blonde haired female who never even bothered to come sell us the tv. Me and my son are both best buy visa cardholders and are NOT happy. The whole experience was terrible. I highly recommend you shop online and avoid going to this store. My son might not even purchase a tv at BB at all now, what a joke.
Response from Best Buy
May 17, 2026
Hello, We appreciate you taking the time to share your experience with us. We try to pride ourselves in ensuring we provide great customer service. This is not the feel we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. We'd like to get this reviewed for you further. Please send us more details through our social media channels on Instagram (https://bby.me/TabaeX), X/Twitter (https://bby.me/G5XPp2) or Facebook (https://bby.me/bqkI1l). Please send us a message with the full details of what took place. Also add Google Review 153387. We look forward to hearing from you.
Ron W
May 16, 2026
5 out of 5
Always like to look at new technology
Wesley D
May 15, 2026
1 out of 5
I’m so frustrated with Best Buy. Do not shop here! I purchased a protection plan on a laptop and when it broke they tricked me into purchasing a “repair membership” as well so I had to pay 2x for the same service. Complete rip-off. When I asked for a refund they simply give me a run around about corporate has to use the refund and corporate says the local store has to refund me. Terrible service.
Gavin L
May 08, 2026
5 out of 5
Roman gave excellent customer service! He was very helpful and made dropping off my phone for repair easy and hassle free! Definitely recommend

About Best Buy Battlefield

bestbuy.com