Best Buy Battlefield

Do NOT buy kitchen appliances here. Specifically refrigerators. We waited 40 mins for someone to help us buy it. An employee passed by twice and we asked him to grab someone but apparently he was on break. While checking out, the employee helping us lied and told us the delivery service also deals with water lines and can connect a few since we needed it to be about 10ft. We were perfectly willing to buy one ahead of time but she said they would take care of it. They did not. They also failed to clean the fridge at all. All of the sticky residue from the best buy price tag was still on it. We had to buy goo gone and try to scrape it off ourselves. Less than a month in, the Sunday before thanksgiving the fridge stops cooling. $400 worth of groceries ordered for thanksgiving GONE. We call to see what they can do and they are the rudest, most uncaring people possible. They gave us a 1 month window for repair or we could replace it with another one. Seeing as this is the house refrigerator that holds all of our food, we couldn't wait a month. Apparently you can't call the store to get this settled, you have to go in person. Who cares if you work, you have to go in person. Well we did. Waited another 30 mins for someone to help us then we're shocked when they tried to charge us for ANOTHER fridge saying we would be reimbursed when the dead fridge is returned. Absolutely not. I'm not buying a new fridge when you owe us one under warrenty. Finally got that worked out but they can't deliver the new one for another week. Even tho the tag said it is available in Branson. It was not. So the week of Thanksgiving we do not have a refrigerator and wasted $400 on food. This is the worst experience and we most definitely will NOT be buying anything else from Best buy. I understand we may have gotten a lemon fridge, but there was zero accountability or customer service. They did not care. They sounded pissed that we even called them. Absolutely terrible.

I found a helpful staff member immediately and quickly found the cable I needed. Very convenient stop

Service is great. Prices are high

Farres was extremely helpful in finding a new laptop. He was a great help and really got us what we needed and for a great price. Couldn't be happier with our purchase!