Best Buy Battlefield

I purchased a 3D printer 18 days before speaking with a representative at the Springfield, MO store. I asked if I could receive a partial refund, as the price had dropped by $70 since my purchase. She informed me of Best Buy’s 15-day return and price adjustment policy. When I asked if I could speak to a manager, she told me it wouldn’t make any difference and that nothing more could be done. In my opinion, a 15-day window is unfair—most major retailers, including online stores, offer at least 30 days. I was unaware of this policy at the time of purchase; otherwise, I would have bought directly from Bambu Lab. Very disappointed,

Ty helped out sooooo much! He was very patient and several other associates asked if I needed help as well! Thanks!

HORRIBLE, PATHETIC service. Don't bother making an appointment with Geek Squad, they don't honor appointments. Walk-ins are served before any appointments, so why bother? Waited over 1 hour after my appointment only to be told to make another appointment in a few days despite being told they had the parts and could replace my phone screen on the spot. All the walk-ins in front of me preceded my repair. Walked out and will never spend another minute or another dollar with Best Buy.

They are currently building a PC for me I’ve spent thousands at bestbuy $3k yesterday I was wanting to add another $4k of upgrades to my PC but instead all I got was 23 representatives 9 different calls made to bestbuy and a waste of 3 hours it’s like these people don’t want my money? So I contacted chat support they said they can’t help the phone support can’t contact me to the store so basically I can’t be helped so now I’m waiting for them to call if they ever do to just completely cancel my account and I’m returning the whole PC build and taking my business elsewhere.