Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4960 reviews)
Brian S
June 21, 2026
1 out of 5
0 help. They cant help or at least thats what I think they said really hard to tell. Fpr springfield mo you thunk they would have better language
Response from Best Buy
June 21, 2026
Hello, Brian,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please message us through our social media channels on Instagram (https://bby.me/yYUCPf), X/Twitter (https://bby.me/zTYIhk) or Facebook (https://bby.me/yLSVPf) with the full details of your experience. Also add Google Review 175442. We look forward to hearing from you.
Doug A
June 21, 2026
1 out of 5
Went in to look at digital cameras and get information, wanted to ask questions but no one asked me if I needed help. Two young girls walked up and had 2 different people helping them.
Response from Best Buy
June 21, 2026
Good Afternoon, Doug,
We certainly understand how you are feeling after not getting the assistance you needed while shopping in store with us. We would be happy to learn more about the experience you had, so we can work to assist you. Please start by sending us a private message on social media that includes your Google review case ID: #175224.
- Facebook (https://bby.me/d3yZ5d)
- Twitter/X (https://bby.me/K5G5Q2)
- Instagram (https://bby.me/lMnciI)
Ashley D
June 16, 2026
3 out of 5
Never seem to have what I need in stock but they have good customer service
Braden W
June 16, 2026
1 out of 5
If it says in store pick up same day 1 hour wait I expect to get it same day not days later