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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4622 reviews)
Scott L
March 19, 2025
2 out of 5
Best Buy has turned into nothing more than a catalog store. You see what you want only to be told, "you can order that online".
I want to buy it today! If I wanted to order it online I would have ordered it from Amazon
Response from Best Buy
March 19, 2025
Hello, Scott,
Thank you for providing your feedback on Google. Not being able to purchase the wanted item today is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64947587", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Bonnie A
March 18, 2025
2 out of 5
The guy who was helping us buy a tv treated me like I was stupid. He really ticked me off. I think his name was will
Response from Best Buy
March 18, 2025
Hello,
Thanks for taking the time to share your feedback with us. I can understand feeling treated like this wouldn't be a welcoming experience to have. I'd like to have our corporate team review this further with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also include a reference to your "Google review 64942718" in your message, it'd be appreciated.
Sincerely,
^Melissa
Mark M
March 17, 2025
5 out of 5
Went to Best Buy to check out some computer parts for an upgrade to my school computer. The place is bigger than I remembered, but in the span of probably 10 minutes I had 4 or 5 different workers approach me and check if I needed help navigating the store. A couple stopped and took time to answer all my novice questions about different computer parts and clarify some things I was confused on. All this while the store was packed with people. Solid employees here.
Jeremiah J
March 15, 2025
5 out of 5
I have a service membership with Geek Squad and I needed a little help with an old mac computer that I have. It's super old and out dated but I love this computer so I really didn't want to just get rid of it. I was met by Cooper at the Geek Squad desk and he listed to my concerns about the computer and quickly addressed them. I know it was probably very easy for him to do but he went over and beyond to help me with my old computer and got it up and going in no time. I was kinda expecting for him just to say sorry it's too old and no we can't help but he actually cared.
Great customer service experience with Cooper! Thanks again!