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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4597 reviews)
Nicholas H
February 20, 2025
1 out of 5
Very disappointed with our experience. We recently purchased a dryer online thru the Springfield store . It worked for 3 weeks and quit drying. Trying to get an actual human who u can understand is impossible. They now have a call center in India and I've been hung up 3 times today trying to just get what I paid for . They don't have the item in stock it's on back order so I am trying to get a different dryer . The thing that really sucks is it's ours sons who just moved out and he went and sold his washer and dryer and bought the matching set . He bought the washer a week ago which is frustrating because now he needs to return them both but u can't get help. I feel like for the trouble of an item crapping out 3 weeks later they should upgrade us to a new matching set . Will not do business here anymore
Donnalene B
February 20, 2025
5 out of 5
New layout of store makes it nice and roomy!
JW39
February 19, 2025
1 out of 5
Closing at 5 is ridiculous! I called to confirm you were open today and you said yes and you failed to say you were closing 5 hours earlier! Literally the roads are fine now more than earlier when you were open!! JFC this store is beyond stupid….so waste a 40 minute drive for absolutely NOTHING! It’s snow, it’s Missouri, the roads are clear, even if they weren’t it’s MISSOURI!! Acting like we are new to snow…
Response from Best Buy
February 19, 2025
Hello,
Thanks for reaching out and providing your feedback. Having a store close early is never ideal, so I can understand your disappointment. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64831845.
Kind regards,
^Aaron
KD B
February 15, 2025
4 out of 5
Good service