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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4811 reviews)
Cody B
November 15, 2025
5 out of 5
Farres was extremely helpful in finding a new laptop. He was a great help and really got us what we needed and for a great price. Couldn't be happier with our purchase!
TrdLtly
November 14, 2025
4 out of 5
Slow service in computers. Several other customers were waiting. 2-3 employees just walked by us all without interaction. I ended up helping a couple of customers myself prior to an employee showing up to help.
Bella S
November 14, 2025
5 out of 5
Mason was amazing! Not only did he help me find where the batteries were for my keys and air tag but ALSO took the time to do the tedious task of changing the batteries in both my keys and my air tag!! Customers service was great!!
Nolan S
November 14, 2025
1 out of 5
They have lost my warranty product they claimed to have sent in to Apple. They do not answer the phone. It is auto-forwarded to general support. Best Buy customer support can do nothing but make a note and request the local store call. They do not call. Apple tells me to talk to FedEx because they haven’t received it yet and only show “Service requested”. How can I talk to FedEx about a product I didn’t give them? Maddening. Everyone is kind and polite, including the local people I gave the watch to. Just something systematically broken. It isn’t life or death but is a frustrating thing. Some day it will be resolved…maybe. Maybe this post will help? At least they have been nice people.