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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5029 reviews)
Dr. R
September 15, 2026
1 out of 5
Terrible. DO NOT BUY FROM HERE! We bought over $5000 worth of TV and speakers from here and it’s supposed to be delivered today from 8:30 to 12:30. Turns out somebody didn’t show up for work and they never told us and never showed up. My wife stayed home from work today all day waiting for them and they rescheduled us for two more days when we actually already have appointments because we have a Life. We tried to call to speak to the store manager to explain to them how to better manage their employees and have actual customer service and how Communication supposed to work. But all you get is people from India. We try really hard to buy local even if it’s a chain so that people have jobs. But we will not buy from here again. Amazon is cheaper and communicates completely. I’ll buy from Amazon and then hire a local company to install it. It is really sad that they have zero customer service. And worse, they seem not to care.
Tony S
September 14, 2026
1 out of 5
I have been a customer of Best Buy for years and have spent a considerable amount of money over the years on computers, TVs, drones, custom audio systems thru Geek Squad & Magnolia, appliances & big Lego sets, well over 6 figures & a favorite place to shop. I went in today to get a phone battery replacement and after having interactions with 4 employees it is apparent that your employees do NOT value customers. I left vowing never to come back. I went to a phone repair shop, Smartphone Doctor & the customer experience couldn’t be more different. I left with a new battery, new glass and a new case within 1 hour and paid half of what Best Buy quoted. Best Buy was a huge disappointment.
Response from Best Buy
September 14, 2026
Hey there.
We always want our customers to get the service that they expect from us. If you would like to add details about your experience, please send us a private message on social media. Please be sure to also include your review number, 222356, when you reach out. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Gary N
September 11, 2026
1 out of 5
Absolutely trash, zero customer service, walked out.
Response from Best Buy
September 11, 2026
Hi Gary,
Thank you for taking the time to bring this to our attention. We understand how you feel when you are trying to get customer service and are unable to get any. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/8zDHOS)
Twitter/X (https://bby.me/8jN25s)
Instagram (https://bby.me/kyxh6I)
Please mention your Google review #221058, so we can review this further with you.
Mazie S
September 10, 2026
4 out of 5
Super nice folks and very knowledgeable! Only problem I had was the in store pick-up. I was told it would be twenty minutes and I would get a text when my item was ready (only one item and it's good) so I shopped at other stores waiting for my text. After an hour I went to check and it was ready but I was never notified by text or email. But staff was really awesome!