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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4998 reviews)
Nancy S
August 14, 2026
1 out of 5
I am almost 2 hours from Springfield and I was told after spending alot of money that I could get a price match if my computer went on sale...it did! After 25 days and 5 phone calls saying someone would call me, NO price match given. Best Buy kept coming back with excuses. Their word means nothing!! I'll never shop there again and will tell all my family and friends about this! Best Buy truly has no business ethics.
Nancy Stewart
Response from Best Buy
August 14, 2026
Hello, Nancy,
Thank you for taking the time to reach out to us here and share your experience. We understand how important a price match can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 203391.
Facebook (https://bby.me/CTsMUa)
Twitter/X (https://bby.me/5QS35B)
Instagram (https://bby.me/uF2GCT)
We look forward to assisting you there.
Scott B
August 13, 2026
1 out of 5
I will never darken the door of the Springfield MO Best Buy, most unhelpful associates I have ever come across.
Trent
August 12, 2026
2 out of 5
This store has significantly declined in recent years.
Response from Best Buy
August 13, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
R M
August 10, 2026
1 out of 5
We recently purchased a new computer and requested a larger hard drive, which we expected would be a relatively straightforward process. We made an appointment for the following Monday, but ended up waiting about 40 minutes just to drop the computer off.
While we were there, Gabe seemed quite stressed as he was trying to help several customers at once, while his coworker remained focused on a single customer the entire time.
When I spoke with a manager about the situation, they didn’t appear particularly concerned and took no steps to address it.
I currently pay $200 a year for Geek Squad protection and spent over $300 on the extended warranty. Given that level of investment, I was hoping for a smoother experience. The service we received felt lacking, and I’m honestly considering canceling the purchase altogether.