Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4974 reviews)
Brandon B
July 09, 2026
5 out of 5
Derrick Glossip was awesome! He helped us get an LG TV. He was knowledgeable about all the TV’s and knew the best one for us.
Deenna B
July 07, 2026
4 out of 5
Nice and helpful
Cruz o
July 06, 2026
1 out of 5
Standing here with my kids, waiting for somebody to open there are plenty of workers just standing around doing nothing and my kids are being very impatient. We’re not choose to do this again.
Response from Best Buy
July 06, 2026
Hello Cruz,
Your feedback matters, and we can see how this would not be an ideal shopping experience for you. We want to make sure it’s fully documented, so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #183540 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/SxCXXx)
• Twitter/X (https://bby.me/QAKuM3)
• Instagram (https://bby.me/vNjrgD)
Ethereal_45
July 03, 2026
4 out of 5
Staff was friendly and helpful but absolutely hate dealing with best buy . Every store has 15 people working and they decide to pay an outside phone service to speak to people in other countries about the current stock in store. As a truck driver it just cost a $60 Uber to and from this store with no clue if they had the stocked item thanks to the incompetent business model of why 1 of 15 people in a store standing around cant answer the phone and assist someone. If a product is available elsewhere I always go there first since someone can confirm or deny product stock before waisting money on a trip there.