Meghan G
September 17, 2025
kept trying to call but couldn’t get ahold of a real person. wouldn’t let me schedule a repair online.
Response from Best Buy
September 17, 2025
Hello Meghan,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/plyxxw), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 44498.
Thanks,
^ Vanessa
Michael T
September 15, 2025
So tired of greedy corporations outsourcing their phone help that tells customers to go into the store to fix the issue, only to be met by people in store who aren’t trained to help, or don’t care enough to do anything. BestBuy as a whole has gone downhill. Geeksquad is just as bad. I cannot in good conscience recommend shopping at BestBuy any longer as their clear profits over people mentality is ruining the shopping experience. I wouldn’t be surprised if after the next business reorganization if they close this low volume store, along with many other “underperforming” locations.
Response from Best Buy
September 16, 2025
Hi, Michael,
Thanks for taking the time to leave a review for us. I can understand expecting knowledgeable assistance when shopping with us or interacting with our Geek Squad Agents.
Please let us know if we can assist you in any way. To get started, send us a private message. We are available on any of the following social media platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to reference the phrase “Google review #43912” when reaching out to us.
Walter A
September 06, 2025
Nice layout. Not easy to get help. I ended up walking out with no purchase
LABOR DAY DEALS saved my life! BRAYDEN helped me order an HP laptop for my IST 190 and IST 266 classes at Greenville Tech. My HP Streambook was not up to the challenge, it was laaaaaacking. Shout out to my IST 266 professor, Prof. James Vincent, for emailing me a list of reasonably priced computers to get in preparation for class. Anyone interested in studying Cybersecurity should check out Greenville Tech. The faculty is caring and PHENOMENAL! My name is Weslica Johnson-ROCK and I approve this Google review.