Frequently Asked Questions About Best Buy Anderson
How do I check product availability at the Anderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2932 reviews)
Nova S
February 03, 2025
5 out of 5
The lady was very generous and helpful
Ryan H
February 02, 2025
2 out of 5
Went to buy a samsung galaxy watch 7 and was told that it was unlocked. Brought it to my service provider and they said it was locked to at&t. Ended up getting a refund and spending less at my Verizon store.
Response from Best Buy
February 02, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64767452" and share your full name, email, and phone number.
Thanks,
^Jacob
joan m
February 01, 2025
5 out of 5
I got a new phone yesterday, was helped by José and Toya. They were wonderful, did everything to help me and were kind and funny in the process. They made a difficult situation easy.
Thanks!
Marie S
January 17, 2025
1 out of 5
Unable to speak with anyone in the store.
Outsource service unable to assist in replacing TV remote 2 weeks after delivery.
Disappointing Poor service
Response from Best Buy
January 17, 2025
Hi, Marie,
We are saddened to hear that you need to replace your remote and would like to offer our support. Please send a private message with your full name, phone number, email address, and order number to one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64697354.
Sincerely,
^Tina