Frequently Asked Questions About Best Buy Cape Girardeau
How do I check product availability at the Cape Girardeau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Girardeau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Girardeau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Girardeau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1695 reviews)
Robert L
August 05, 2025
5 out of 5
Went into Best Buy for a phone/flash drive adapter. An associate named Justin helped me out and was extremely friendly and got me exactly what I needed. Ended up buying something even better because he had recommended it. Thanks again.
Brandy A
July 26, 2025
3 out of 5
Fair customer service but gave me wrong item I'll have to return
Sheila S
July 15, 2025
4 out of 5
Didn't have what we were looking for. Very kind staff.
Sariah S
July 12, 2025
3 out of 5
Buying experience was "okay" but DONT call for questions about a pick up order. They ask for way too much information (your order number should be enough if you have an account with them and call from your registered phone number it's even easier) and then they don't give you accurate information. They told me my order was still at the warehouse still and couldn't be picked up, and as soon as I got off the phone the person I sent to pick it up called and said they were loading it up at the store now. So it's much easier just to go in than deal with the people on the phone.
Response from Best Buy
July 12, 2025
Hello Sariah,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #14649. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/wx2p2p)
Twitter/X (https://bby.me/w4r756)
Instagram (https://bby.me/b38gro)
Google Review #14649
Thanks,
^Ezra