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Frequently Asked Questions About Best Buy Naples

How do I check product availability at the Naples Best Buy?
How do I check my order status?
My local Naples Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Naples stores’ holiday hours?

Recent Reviews

4.1
(3259 reviews)
Gail D
February 26, 2025
2 out of 5
Waited two hours with an apointment. Not satisfied with tech service
Response from Best Buy
February 26, 2025
Hello, Gail, Thanks for reaching out and providing your feedback. Having to wait for a reservation is never ideal, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64856661". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Dee
February 24, 2025
4 out of 5
Normal best buy. Good location. Had what I needed.
Adriana C
February 24, 2025
1 out of 5
Not the same shopping experience as before. Waited over 20 minutes to talk (have any human interaction) with someone about buying an apple product only for them to ask "if I was on the list." I'm sure it's not their fault & more the big tech companies way to form a "line" but they could have at least put that on their website or put signage up. Guess you can't walk in to spend your money anymore & you have to pre-register to purchase anything. Not a pleasant way to shop for me. I got no greeting, no one looked my way & I would have waited even longer had I myself not stopped someone with a blue shirt.
Response from Best Buy
February 24, 2025
Hey there, Adriana, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us in-store when attempting to get support. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64848748" and share your full name, email, and phone number. Thanks, ^Jacob
Miguel F
February 22, 2025
5 out of 5
Buenos precios

About Best Buy Naples

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