Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2455 reviews)
Ed S
May 06, 2026
1 out of 5
The robot lady on the phone ended the call before connecting me to a human representative
Bye bye brick and mortars
Pat M
May 05, 2026
1 out of 5
Would not recommend scheduling an install for electronics at this location. It’s astonishing how disorganized the customer service team is. We ended up canceling one of our orders due to delays and inconsistent communication.
Response from Best Buy
May 06, 2026
Hello Pat,
Thank you for your review. We appreciate the feedback you've shared and aim to create a better experience in the future.
To formally document your feedback, feel free to reach out to us on via Facebook https://bby.me/8hYj5P, Instagram https://bby.me/xf4Ykw, or Twitter/X https://bby.me/JPFi8Y. Be sure to include your Google review 149211 in the details.
Aeisha B
May 04, 2026
5 out of 5
Prices are great and the employees are super helpful!
Nasser B
May 02, 2026
1 out of 5
Don't apply for Citi Bank for best buy purchase. Citi bank charged me 388 dollars interest charges for couple purches .
Response from Best Buy
May 02, 2026
Hello there, Nasser!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense to want transparency when it comes to your Best Buy credit card. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #148142 in your message. You can find us here:
Facebook (https://bby.me/HfXpCT)
Twitter/X (https://bby.me/A5blqN)
Instagram (https://bby.me/R9Uurr).