Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2371 reviews)
R. A
August 07, 2025
4 out of 5
Got what I needed and the staff were super helpful!
Sam M
August 07, 2025
4 out of 5
A good place to buy your electronic equipment, got a good deal and met an amazing sales person
Mason
August 06, 2025
5 out of 5
Tahj in the computer section was extremely helpful and pleasant. He was able to answer all of my technical questions and provide his opinion on alternative products that better suited my specific needs.
Richard
August 03, 2025
1 out of 5
Sales associates in the computer department lied about a product to try and upsell. That type of dishonesty is driven by poor management directives - I would avoid this Best Buy if you can.
Response from Best Buy
August 03, 2025
Hello, Richard,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
Please write us through private message on our social media channels on Instagram (https://bby.me/sja68w), X/Twitter (https://bby.me/k2pxsx) or Facebook (https://www. https://bby.me/x4p7li) with the full details of your situation. Also add Google Review 24057. We look forward to hearing from you.
Regards,
^Deysha