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Best Buy Montgomeryville
Services Offered
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Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2266 reviews)
Chad R
November 23, 2024
4 out of 5
Can always find what I need here
.
Nate T
November 22, 2024
1 out of 5
I bought an open box 65 inch Sony TV that was deemed "good" quality. It came without the box (just wrapped in bubble wrap) and I clarified with the salesperson if the power cable and remote were included, who told me they were. When I came home and opened up the TV, to my surprise, not only was there no POWER SUPPLY, no REMOTE, and no tv stand…the TV was given to me with cracks and markings on the display…I don’t understand how this TV even made it past quality control and was advertised as "good" condition. On top of that, I received no help in my return for this item or some compensation for this inconvenience. I’ll never be purchasing from this location again.
Response from Best Buy
November 23, 2024
Hi, Nate,
Thank you for taking the time to share your experience. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64461475. We look forward to hearing from you.
Sincerely,
^Tina
Bryan c
November 20, 2024
2 out of 5
Can I get 2 people at the register
Response from Best Buy
November 20, 2024
Hi Bryan,
Thanks for sharing this review with us here. I'm concerned to hear that checking out may have taken longer than expected or there didn't seem to be enough staff to help out, which I understand could be disappointing. If you'd like to share any additional feedback with us, or need any assistance, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64451612 so we can assist.
Thanks,
^Caleb
Dee T
November 15, 2024
1 out of 5
A gentlemen in appliances sold us a microwave that Montgomeryville did not have in stock. He told us Plymouth meeting had it in stock so we paid and headed to PM. The PM store doesn't even carry this microwave. Clearly the sales associate wanted his commission. Ended up cancelling order altogether. Thanks for the huge waste of time.
Response from Best Buy
November 16, 2024
Hello, Dee,
Thank you for reaching out in regards to your concern with the Microwave Purchase. Although we don't offer commission on sales. I can understand that having an item ordered that ended up not being at the store can be difficult. We would be glad to assist you if you have any questions or concerns we can assist you with on any of our Social Media Profiles below with Review 64434077 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy