How do I check product availability at the Boise Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boise stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boise Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4274 reviews)
Brian T
March 04, 2026
3 out of 5
The staff is is very helpful. In the past the store has been less than they could have been with warranty issues and like so many brick and mortar stores, not competitive with online prices. In many places these days stores are matching online or competitive prices. They were not. Marry that with warranty support and it's down to if you need it now at any price then okay. Be happy for the convenience.
Stefano P
March 04, 2026
5 out of 5
Frank was particularly helpful.
Claudia L
March 04, 2026
5 out of 5
Received excellent service finding a phone front cover!
Colleen M
March 01, 2026
1 out of 5
6 to 8 people standing behind a desk, good luck getting anybody to help or better yet anyone who knows anything
Response from Best Buy
March 02, 2026
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/eao9uz), Twitter/X (https://bby.me/613iwb), or Instagram (https://bby.me/ofgw9f). Please be sure to include Google Review number 124614. Thanks.