Dmitri C
November 15, 2025
well, you can't trust buying electronics from Amazon, so best buy is kind of your only option if not buying directly from the manufacturer.
I've had no use with purchases or returns.
Richard P
November 14, 2025
Low prices. Pretty cold customer service. All 4 cashiers(or were there just two?) were busy talking to their friends/fellow cashiers/sales associates. Not a word of help, not a word of thanks, although at least they didn't seem annoyed with me for wanting to make my two different purchases.
Response from Best Buy
November 14, 2025
Hello Richard,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/dk6g0s), Twitter/X (https://bby.me/gx0bq1), or Instagram (https://bby.me/kr5j5u). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #68988.
Cristian J
November 13, 2025
Asked for assistance to get an item unlocked so I could buy it , waited over 15 minutes nobody showed up wasn’t even a busy day
Peter was very helpful and friendly. My husband loves his new gaming monitor