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Best Buy South Salt Lake City
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy South Salt Lake City
How do I check product availability at the South Salt Lake City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Salt Lake City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Salt Lake City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Salt Lake City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5867 reviews)
John F
August 19, 2025
3 out of 5
I mean…it’s a Best Buy. How could it be anything but three stars?
Response from Best Buy
August 20, 2025
Hello John,
Thanks for reaching out and providing your feedback we would love to get some insight and make some improvement, so we can get more than 3 stars. Can you reach out to me at one of the links below and reference Google Review #32002 in a private message to start.
Facebook (https://bby.me/rmd8mv)
Twitter/X (https://bby.me/wge56a)
Instagram (https://bby.me/epxpjt)
Thanks,
^Ezra
Michael H
August 19, 2025
1 out of 5
Purchased an Alexa Studio from Best Buy last June, it worked fantastic until it bit the dust this August. I returned to the store with the product in-hand for a replacement, after-all, it was purchased just 2 months ago. I was approached by a two clerks in a row who said there was nothing that could be done, but to take the product back to the studio department. One of 4 guys who were standing around said "there is only a manufacturer's warranty" and I would have to deal with Amazon. "Amazon!", I said. "I purchased the product here." "Yes, but we don't cover it past two weeks, so you have to deal with Amazon now", the clerk exclaimed. So now I have to contact Amazon, a product distributor, in an attempt to get a replacement for a product I purchased from Best Buy just two months ago!
Best Buy is closing stores everywhere, and this is one of the reasons why--treating customers like dirt. Let's hope they continue the downward trend. Meanwhile, buy from Amazon, they back their products. You have been warned!
Response from Best Buy
August 19, 2025
Hi Michael,
Thanks for sharing this review with us here. I can understand your frustration regarding your product having issues after only owning it for two months. When outside of the return period, and if the product is not covered by a Geek Squad or Best Buy protection plan, it is correct that you would need to go through the manufacturer for support, as it is covered by their warranty. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/69g3t3), Twitter/X (https://bby.me/g3h2fu), or Instagram (https://bby.me/bku008). Please also include the Google Review reference number #31519.
Regards,
^Caleb
D N
August 18, 2025
1 out of 5
I will never buy anything from this store again. I bought something that said a scheduled pick up and they never emailed me or contact me and I went into the store to get the pick up and they said that just because it said it would be ready for pick up on a certain date didn’t mean that it would be ready for that date. I said I literally bought it so I could pick it up on this specific date and they said sorry we wish we could change things, but that’s not how it works. You can’t pick it up until we say you can pick it up which could be today tomorrow or in one week. I will literally never buy anything from Best Buy ever again.
Response from Best Buy
August 19, 2025
Hello,
Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. I would feel disappointed if I was expecting to pick up an item on a certain date and it wasn't available.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/sulv3p), Twitter/X (https://bby.me/yl01co), or Instagram (https://bby.me/wqmgub). I’d recommend sending a private message or DM. Please include Google Review 31463.
Regards,
^ Kristy
Colette B
August 16, 2025
5 out of 5
Friendly and professional service .