Worst customer service I’ve ever experienced. Stephanie at the pickup desk was shockingly rude and made it clear she didn’t care about helping anyone. I ordered my product ahead of time, but instead of assisting me, she told me to go get it off the shelf myself because she was “too busy.” Her attitude was dismissive and disrespectful, and it felt like customers are nothing but a burden here. I’ve never felt so unwelcome or ignored in a store—don’t waste your time or money at this place.
Al-Anthony B
April 25, 2025
Great place bought myself a nice tech
Austin was super friendly and helpful!
Why do you need a code to use the restroom? People with disabilities shouldn't have to go through this.
Response from Best Buy
April 21, 2025
Hello, Kristine,
Thank you for reaching out to us here on google and taking the time to share your experience with us. We would like to take a closer look into this with you to document any feedback you may have and assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65062320
Regards,
^Brandon