There was this elder lady working at the register with a Karen haircut, glasses, and lanyard full of pins that was very rude. She kept trying to make me sign up for some Best Buy credit card even though I kept refusing. She then proceeded to ask if I don’t know much about technology or computers because I refused. Next time l see this woman checking me out, I do not wish for her to communicate with me about anything and just check out my items. It suck’s having the only Best Buy in Visalia treat people this way.
Response from Best Buy
July 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my checkout process is going to be fast and efficient. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that we can properly document this for you? Please begin your message with "This is in regard to my Google Review #19136".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^ Josh
Facebook (https://bby.me/a36ycv)
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terrible customer service. have to talk to a robot and then transfers you no where. you can’t talk to a real person.
Response from Best Buy
July 15, 2025
Hello, Savannah,
We fully understand the importance of speaking with someone in the moment before making a trip to your store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #15776 in your message. You can find us here:
Facebook (https://bby.me/a6itdt)
Twitter/X (https://bby.me/1p2plz)
Instagram (https://bby.me/z0gp0g)
We hope to hear from you soon!
Best regards,
^Ryan
Quick and easy to find what we needed, plenty of RV 18-wheeler parking if needed, had what we wanted in stock.