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Frequently Asked Questions About Best Buy Braintree

How do I check product availability at the Braintree Best Buy?
How do I check my order status?
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Braintree stores’ holiday hours?

Recent Reviews

4.2
(2404 reviews)
Lillian B
December 09, 2025
3 out of 5
Got phone from AT&T lady was very unprofessional didn't know what she was doing waited 4 hours n to top it off she left my personal information on the counter so everyone can see n messed up my phone order gave me more lines than I had n bill still mess up will not ever go back there for that NIGHTMARE
Gerald F
December 08, 2025
5 out of 5
Excellent place, representative is very helpful. I highly recommend this Best Buy store.
Anita M
December 07, 2025
5 out of 5
Best location around! Very helpful attendants
Gabriel W
December 05, 2025
1 out of 5
Usually go here because I worked here in the past and because its in my old hometown. Aside from rarely having anything I desire in stock, today I was harassed and followed around the store by a single employee (this is not a normal shopping experience at this location). At first he asked me if I needed anything which I replied "no thank you" and kept shopping. Evenentually I noticed him at every section of the store I went to. Even made eye contact with me a few times. So I confronted him asking "do you need anything from me" to which he replied "oh no, I was just putting something back" - no he was not. Im a 100% disabled veteran with PTSD, because of this situation the employee put me in I did not feel safe, so I had to return the items I was going to purchase and leave the store. I hope this is not a normal shopping experience for customers at this location now. - Best

About Best Buy Braintree

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