Best Buy Portland

Went into get a simple Apple Pencil for my iPad showed the guy the exact iPad I had and he double checked to see if it was the right one and still gave me the wrong one how lazy and incompetent is that. Now I have to go back to the mall 60 miles away and find a parking spot and go back in there to get the right one 😡 Best Buy should comp us for our gas and time for this absurd degenerate employee.

Best Buy in Maine come here buy video games ,tv dvd & other… The stuff is very nice friendly help u find stuff u are looking for.

A few years back these guys took a laptop from me for repair and I never got it back, and they claimed they had no record or knowledge of it. I decided, in the end, to just let it go and move on. They stonewalled me at every point, and I just gave up. I decided to just not trust their service department. But time and time again, I've gone there, gotten terrible customer service. I wanted to buy a laptop for college, and I asked them what they recommended for someone who is going to college for cybersecurity. The guy recommended I get a Chromebook. A Chromebook is NOT a good choice for someone who is in Cybersecurity. I had some guy CONTINUALLY push me to buy an open box item even though I told him no 3 times on a different occasion. About a year ago, I bought some headphones and they started falling apart, some Corsair HS80 Max headphones. I was THREE DAYS out of their return window and they refused to take them back, even though the ear cups were separating at the seam and they refused to connect any further to my PC. So I was forced to buy a new USB dongle for them and aftermarket ear cups to make up for it. Then today I went in because I needed a couple things, and you'd think I learned my lesson by now. I saw a lap desk and I really needed one, and it was listed as $12. So I grabbed it and brought it up front, and they told me it was incorrectly priced as they're supposed to be $45. Cool, I figure they'll do what any business does and just mark it down that one time for me and fix the price tag. Nope, the guy walked me over, said "Oh yeah it looks like a customer might have moved them here or something, I don't know. So yeah, you'll have to pay full price." The company literally doesn't care about you. They just want you to give them your money and leave.

Can't talk to someone in store anymore. All done with and customer service in another country. Miss poor awful.