Best Buy Portland

Always pretty good at answering my questions.

Friendly helpful employees. I was in and out in a flash.

Very disappointed in Best Buy bought a brand new game for my daughters new switch lite (that a sales associate helped me pick out, having told him the model) game ended up being non compatible and brought to exchange. Zack the MOD said no way we could exchange switch it out and saying it with a smile on his face. The other associate was also unaware you couldn’t exchange after game being opened. Anyways Zach was unhelpful and my daughter has a game we can’t use.

I bought a Microsoft Surface Laptop 7 a little over a year ago and was genuinely excited to switch back to Microsoft after a rough four‑year experience using a Mac. Unfortunately, I now regret the purchase. The screen has become fuzzy, and the text in my browsers appears distorted—some letters look darker while others appear lighter, making reading difficult. I tried using the ClearType tool, but it actually made the text look worse. On top of that, even the brightness and contrast don’t work synchronously, leaving the background of some videos unusually dark and uneven. I also purchased a Microsoft 365 subscription without realizing it was a yearly plan until I received an automatic renewal reminder. At this point, it feels like every electronic device I buy from this retailer breaks down within six months to a year. Maybe it’s time their technicians inspect their laptops more thoroughly before selling them.