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Best Buy Framingham
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Framingham
How do I check product availability at the Framingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Framingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Framingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2070 reviews)
Angel
June 02, 2026
5 out of 5
Everything you could imagine is there. My go to go spot. Great customer service, polite workers, prices are great 👍. I even got a credit card from here. Love it.
Sara P
May 31, 2026
1 out of 5
had a very disappointing experience at Best Buy while trying to activate gift cards to use toward a purchase. The associate assisting me, Caleb, appeared to become impatient during the transaction and called another employee to take over.
What was especially concerning was that, while handing off the transaction, Caleb referred to my gift cards as “some cards or some shit” in front of me. I found this language highly unprofessional and inappropriate for a customer service environment.
I understand that transactions involving gift cards can sometimes take extra time, but customers should be treated with respect and professionalism throughout the process. I hope management addresses this issue and reminds employees of the importance of maintaining professional communication when interacting with customers.
Maria D
May 19, 2026
5 out of 5
The service I received was awesome!!!!!!
Timothy P
May 18, 2026
5 out of 5
Absolutely love shopping here! The staff is always super helpful and knowledgeable, making my tech purchases a breeze. Plus, their selection is top-notch—definitely my go-to for all things electronics!