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Frequently Asked Questions About Best Buy Framingham

How do I check product availability at the Framingham Best Buy?
How do I check my order status?
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Framingham stores’ holiday hours?

Recent Reviews

4.2
(1928 reviews)
Emma H
April 25, 2025
5 out of 5
Sales associate Cliff is the best human ever. I didn’t really know what I was doing and he guided me through the whole process while being extremely patient. Shoutout to Cliff!!
Mai K
April 15, 2025
1 out of 5
Best Buy charged me an annual fee, so I called to cancel the card. They assured me it would be canceled, but it wasn’t. Instead, they sent me a bill with interest, and then reported a late payment—damaging my credit score. This is unacceptable and extremely poor servic
Response from Best Buy
April 15, 2025
Hello, Mai, Thank you for reaching out regarding your Membership cancellation. I can understand that having an annual membership charged can be difficult. We would be glad to look into this if you would like to reach out to us on any of our Social Media Profiles below with Review 65044471. In a direct or private message please include your full name, email, and phone number for support. Please note that for possible Best Buy Credit Card support you may need to reach out to the Best Buy Credit Card Support line at through Citibank at (888) 574-1301. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Sincerely, ^Tommy
Tanner H
March 29, 2025
5 out of 5
Easy and quick visit to pick up a coffee maker. They had a great selection and attentive employees that asked regularly if we needed assistance.
Alex L
March 26, 2025
1 out of 5
Shopped here for 20 years. Became a member and bought $1000's in appliances, TV's, phones, a receiver. The LG OLED TV I bought from them for $2000 died in just 3 years. Black lines throughout the picture. Neither LG nor Best Buy will stand by their product. Nicole was very rude to me. Do yourself a favor and buy your TV at Costco. Get the five year warranty for $100.
Response from Best Buy
March 26, 2025
Hi Alex, Thank you for sharing your experience. It's definitely challenging when a TV stops working sooner than expected, and we truly understand your concern. While product lifespans can vary, we do offer protection plans to provide added peace of mind and coverage in situations like this. So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64971826. Kind regards, ^Pre

About Best Buy Framingham

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