Frequently Asked Questions About Best Buy Framingham
How do I check product availability at the Framingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Framingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Framingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2050 reviews)
luis g
March 30, 2026
1 out of 5
this people are literally targeting me cause they don’t like me returning stuff? like the heck you need a box to return a controller? BS! i got a total membership but im gonna see if i can just return that as well you people give best buy a bad rep!!
Response from Best Buy
March 30, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/SE5H0u), Twitter/X (https://bby.me/7cwfo8), or Instagram (https://bby.me/g3FyDq) with more information about your experience? Please begin your message with "This is regarding my Google Review #136677".
Alagesan K
March 26, 2026
5 out of 5
One of regular shopping spot with all the gadgets and friendly staffs
Sarah S
March 24, 2026
1 out of 5
Very poor service from the girl who stays at the door has no education with the customers. that is why the store is empty, I want to cancel my purchase here.
Inderpreet S
March 22, 2026
1 out of 5
One of the worst best buy stores with a rude manager Nicole. Do yourself a favor and don't come to this store.