I was looking to replace my four speakers in my 2015 Subaru
I talked with Tiffany on the phone to figure out a price overall!
She was very helpful and straightforward as to the amount and what they would have to do
The timing didn’t work out for me because of travel plans but as soon as I get back, I am going right to Tiffany for more help!
Needed a charger for my laptop. First option was a third party charger. After opening, it was determined it didn't have the correct port (only had the old Lenovo port)
Then, asking to try another third party charger, I was told to buy it and try it. If it didn't work, they would refund.
I was in the store and it seemed extremely inefficient to buy, test, return instead of test then buy.
Even better, the employee at the front cash was useless when asking to test the charger after purchase and spent more time on his phone then discussing the test needs with a paying customer.
I get it, it's best buy and employees don't care; however, the guy at the front should lose his job.
Response from Best Buy
August 05, 2025
Good Afternoon, Josh.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your concern. Please be sure to add "Google Review:#24897" for reference. You can find us here:
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https://bby.me/8junzx
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Kind Regards,
^Trey
Helpful staff, once you find them