gabriel r
January 26, 2025
Had issues with a current purchase and issues getting it returned. Jaden from This Nashua Branch really did go above and beyond to make sure I was taken care of knowing I was a very loyal customer. His customer service is top notch and a great supervisor for the company
Warrior Q
January 26, 2025
This location is never properly staffed and it's near impossible (was impossible this time) to get anyone that seems to know what they're doing.
Response from Best Buy
January 26, 2025
Hello, Warrior Queen,
Thank you for reaching out to us here on Google, and taking the time to share your recent experience. We understand how important excellent customer support can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64732101
regards,
^Brandon
People who were shopping in store were in and out quicker than my curbside pickup order.
I had to check in twice because it must’ve timed out after waiting for so long.
Only getting 3 stars because the service is convenient.
Response from Best Buy
January 25, 2025
Hi, Nick,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64726977 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
I went last week to look at laptops and had a great experience with Hieu. I had no idea what laptop to get because I didn’t want to get something that vastly exceeded my needs since I have a high-end PC at home that can do all the heavy lifting. I told Hieu my needs for the laptop and he went over exactly how much RAM he would suggest and showed me various options. I had tons of questions regarding lifespan, battery life, etc. and Hieu answered them all while helping me compare different brands and models. There were plenty or pricier laptops I could have gotten, but Hieu made sure to help me find one that fit my needs instead of pushing unnecessary upgrades and features on me. I am thankful for all of Hieu’s help in choosing my new laptop!