Had a strange experience buying open box online, visited my local Best Buy, and they resolved it quickly - next time, I will just go to the store to begin with! The best buy associate who helped me was friendly and super helpful - he had a lot of good energy. That level of enthusiasm makes me want to return.
I purchased a computer and accessories from this store yesterday July 1 2025.
The selection was great and the service was even better. I worked with Kirby for my sales rep, his knowledge is unmatched and his drive to go above and beyond is unmatched.
I will be making more future purchases at this location/store because of the superb customer service.
Kirby and Jason were both amazingly helpful and patient with my computer purchase. They helped me feel i got the best deal and worked with me when the monitor i purchased had issues. These guys are truly passionate about what they do and I will seek them out if I need assistance next time I'm at this best buy.