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Frequently Asked Questions About Best Buy Portsmouth

How do I check product availability at the Portsmouth Best Buy?
How do I check my order status?
My local Portsmouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portsmouth stores’ holiday hours?

Recent Reviews

4.0
(2396 reviews)
Jochen G
February 13, 2026
1 out of 5
It's been over 2 months and BB has taken my payment and not provided the product and services I purchased. I get nowhere with customer service as the system is broken. No response or help from anyone. They've essentially stolen from me. Worst customer experience ever.
Response from Best Buy
February 13, 2026
Hello, Jochen, Thank you for your review. It can be frustrating when your order doesn't arrive as expected. We'd be happy to look into this and see what we can do to assist. Please reach out to us on social media for assistance. Please reference Google Review 116706 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
JohnMackeyII
February 11, 2026
5 out of 5
It was indeed the best place to buy at Praise Be
HENRY B
February 09, 2026
1 out of 5
No help
Response from Best Buy
February 09, 2026
Hi, Thanks for taking the time to leave your review. It's unfortunate that you were not able to get the help you needed. We would like to get some more information regarding your visit. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 115055 in your message to us. X: https://bby.me/nd1o4a Facebook: https://bby.me/03vufc Instagram: https://bby.me/y7pl5k
Connor C
February 06, 2026
5 out of 5
Eric was incredible my helpful and friendly. Great customer service.

About Best Buy Portsmouth

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