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Frequently Asked Questions About Best Buy Mesquite

How do I check product availability at the Mesquite Best Buy?
How do I check my order status?
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mesquite stores’ holiday hours?

Recent Reviews

4.1
(5983 reviews)
Uberdenis R
April 02, 2026
5 out of 5
Muy buen servicio y excelente variedad de productos de primera calidad.
Francesca D
April 01, 2026
3 out of 5
I went there because I believed there was IKEA and I was disappointed to find just a small place inside the store with the name IKEA and just some kitchen stuff. If wanted something must order with them. False advertising
Response from Best Buy
April 02, 2026
Hi, Francesca, Thank you for leaving a review. It looks like you may be referring to our IKEA Plan & Order Point in select Best Buy stores. Although not a traditional IKEA store, this partnership between Best Buy and IKEA U.S. provides customers an in-store planning and shopping experience that combines the latest and greatest major appliances from Best Buy with the well-designed, functional and affordable home furnishings from IKEA Here is a link with some more details: https://bby.me/mJZQ5A. If you would like to learn more, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/kNORDw), Twitter/X (https://bby.me/bMXhfx), or Instagram (https://bby.me/g715QM). Please mention the phrase “Google review #137586” when reaching out.
Gina E
March 31, 2026
1 out of 5
I am very disappointed in the service i received from the Geek Squad at Best Buy in Mesquite. I took an IPad keyboard in to see why it was not working and never had worked. The guy was no help. He acted like he did not know what he was doing. He was very rude and did not offer any suggestions on how I might fix my keyboard.He was sarcastic and laughed at me. He could have suggested that we try replacing the battery or call Logitech or something. I admit that I should have brought it in sooner. I have had been busy and have not had the time. After this, I will not be taking anything to the Mesquite Geek Squad again. I had spoken to a Geek Squad member at the Best Buy in Garland. He tried to help me but did not have the right tools. He recommended I take it back to Mesquite. I really appreciated his help,
Response from Best Buy
April 01, 2026
Hello, Gina, We appreciate you taking the time to write us regarding your experience. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you. First, will you please send us more details? Please message us through our social media channels on Instagram (https://bby.me/QVGi1H), X/Twitter (https://bby.me/VLrF3P) or Facebook (https://www. https://bby.me/am6UrO) with the details of your situation, as well as Google Review 137177. We look forward to hearing from you.
Israel J
March 31, 2026
5 out of 5
Excelente atención y servicio

About Best Buy Mesquite

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