Frequently Asked Questions About Best Buy Mesquite
How do I check product availability at the Mesquite Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mesquite Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mesquite stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mesquite Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6008 reviews)
Jonathan A
April 22, 2026
5 out of 5
Carlos answered all my questions, got everything I needed
William B
April 22, 2026
5 out of 5
Carlos was awesome, excellent customer service
Alex B
April 20, 2026
1 out of 5
Trash! Checked in for curbside before 9PM. Got the notification someone was on their way. Watched multiple people come out of the store. Saw multiple employees at the door, yet no one came with my order. Avoid this location.
Response from Best Buy
April 21, 2026
Hello, Alex,
We can understand that having an order pickup delay can be concerning when you visit the store close to closing time. We would be glad to notate your concerns with your Order Pickup attempt at our Mesquite, TX Best Buy location if you would like to reach out to us on any of our social media profiles below with Review 144364 for support.
Facebook (https://bby.me/vBy9mI)
X (https://bby.me/vModIQ)
Instagram (https://bby.me/Ujp38E)
Oscar T
April 19, 2026
5 out of 5
Muy buen servicio y tienen equipo de hardware de alta gama , es una tienda con gran variedad de productos electrónicos y electrodomésticos me gusta está tienda